I seen a truck advertised online and went to D'lux motors to look at it,Troy informed me that it was sent out to be serviced and that he would have the mechanic bring it down for me to look at and test drive. The truck drove great and looked great so I decided that I wanted it. Since it wasn't serviced yet Troy said I could come back later to pick it up when it was done, a couple hours late Troy informed me that they changed the oil and put new fuel and air filters on it but the mechanic found it needed a new tie rod end, ball joint and universal. They put all these parts on for me after I already decided to buy the truck! I would recommend D'lux motors to anyone there is no bs hidden or overpriced fees and the salesman Troy is a stand up guy and doesn't make you feel hurried or pressured into just signing the papers.
Good service. I got a good deal on the Ford Transit, the door latch wasn't working properly and they took care of that. Troy had all the
paper work ready for the closing, very easy in and out. Definitely would recommend D'Lux Motors. Very Pleased.
Purchased a used suv and it had a few dashboard issues which they worked on and fixed . Did have to bring it back once but they were very nice about fixing it. No further problems and it’s been about 6 months.
We have been customers of the Honda Store for many years. Always received excellent sales and service. Paul McKay was our salesman this time and he did not disappoint. He made our purchase very easy to negotiate and was very knowledgeable about all of the purchase options. Our final price for the Pilot was below what we expected to pay. When our car was ready for pick up he explained all of the instrumentation and details of the vehicle and he made sure we understood everything.we were very impressed with Paul and extremely satisfied. We will continue to use the Honda Store as our #1 dealership and Paul as our #1 salesman. Also wanted to give Patrick in finance a 5 star review for helping us explain all of the finance and warranty options and working with us until we fully understood all of the paperwork.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
I went in to look at an Escape and to gather information on purchase options. And so without high pressure, I bought my Ford Escape. Paul was courteous and with much knowledge about the Escape's options and features. I am very glad I went to Loudons. Thank You
After a long buying process visiting, test driving, and negotiating at other dealers, it was a breath of fresh air to walk into Loudon. Most of the negotiatons they handled with me over the phone, and when we arrived later in the evening the cars we were going between were pulled up ready to go, and we were greeted immediately with great service. From a not so pleasant beginning experience, it was so nice to finish at Loudon. Definitely would recommend, and will be returning for my next car purchase.
I’ve bought a car from 2 big dealerships and one small auto sales before but Loudon has been my best experience overall. There was no hassle, no pressure and could take as much time to make my decision. I was worried about financing since my business had just failed and needed a van for work at my new job. They were able to obtain financing for me and got me the vehicle I needed! Going to pick up the vehicle and sign papers I expected it to be a while since that was my experience at those big dealerships but I was able to get in and get out in a half hour on a Saturday. Van has been running great with no issues. The service was excellent as they worked with me and took many of the headaches away. Thank you so much!
After frustrating experience at another dealership, I decided to give these guys a try. Had my vehicle fixed and working properly in 24 hours. Awesome staff and I will be back for service and purchase my next vehicle from them!!!
Just purchased my second Subaru from Huebner and Jackie Dewitt, and highly recommend this dealership. They provide great service, have the best Subaru prices in the area, and answer all questions without any of the normal sales pressure.
Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy from them as they were a little over priced but very grateful for all their help and understanding.
Very pleasant shopping experience, the dealership personnel is top notch. The deal was the best in the tri state area. I value a no hassle best price deal and I made it via email. Very happy 😃
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