Went in to test drive a 4runner at Charlton Motors. I called the dealership right after they opened. Allen answered the phone and told me to come on by. I was greeted promptly by another employee and was taken to Allen's office. He knew exactly what vehicle I wanted to drive and has me test driving within 5 mins. No nonsense dealership. My deal didn't go through due to extraneous reasons but I wouldn't mind coming back here for a purchase or repairs.
Although I haven't purchased a vehicle from the dealership yet, Allen was very helpful on the telephone. He told me of some of the vehicles he had on the car lot. Wasn't what I was looking for though currently.
Lightning Motorsports seems to deal in high-end used cars and that's what we were looking for. They were to the point, pretty good at returning calls, and they didn't bs much. For a used car dealer it was one of the better experiences.
There was confusion on my part regarding the extended service contracts that I had purchased along with my new Ford Escape. Suzanne did a wonderful job of solving the problem for me and I am now happy with my purchase. There is no way to delete or edit my previous review dated 6/30/18 and it somehow got put in twice. Sorry about that.
Excellent staff..easy..they did what they said they would do..very friendly and felt at home..i wouldnt go anywheere else and i recommend anyone looking for a good quality truck to go there you wont be disappointed with the vehicle or the people
I recently purchased a truck from these guys and am extremely satisfied with it. It was a seamless process and was in and out in no time. George and his staff were outstanding throughout this entire process. I will most definitely purchase my next vehicle from Silver Star Motors. Top notch customer service!
Another great experience at Town East Ford. This being the 3rd car we have purchased this year from Town East Ford I am still impressed by the efficiency and courtesy they provide. Shopping online is super easy, they find you what you want, they make the negotiation easy and the finance process is informative and helpful.
I spent hours researching for the perfect truck (and ultimately the perfect dealer), and a big part of that was working with Ranger Oppert who happily & patiently educated me over several hours of phone calls, on the various options, packages, pricing and ultimately finding me several options right in my sweet spot. Meanwhile I visited several other lots looking for the perfect truck and dealer. I ended up right back to Town East Ford where I felt like the team listened carefully, handled me patiently and with expedience. I'm one that enjoys the back and forth of settling on a fair price for the new truck and my trade. Negotiations ensued with Ranger Oppert with timely and gracious support from Gerald Whittington and ultimately Andrew McWilliams stayed late and got us to a final deal. Once the deal was agreed finance team member Jason Clark was quick, and patiently accommodating a last minute change on my part. Thanks to the great team at Town East Ford. Looking forward to my new truck and my new relationship with this dealership.
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