Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
Pretty good truck.
by Cjcef from Montpelier, IN
December 20, 2018
I like the truck. I don't like some of the issues it had (I.e. speedometer and tachometer not working) but now that those are fixed, I have no real complaints.
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
Best truck ever
by Matty from Edmonton
June 13, 2018
It has been a trouble free enjoyable vehicle , tows anything you can throw at it, would not look at any other brand. Smart purchase
Always a great experience purchasing a car or truck from Orleans Ford. Small town atmosphere and no pressure.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Picked up a great truck and worked with a good guy Larry Bruning. Larry made the process really easy and was a good communicator with email and texting while we finished up the deal. My first full size Ford truck and I'm really happy with it. Thank you Orleans Ford.
I love my truck
by NY50 from Nanuet NY
January 4, 2019
This F350 is the nicest truck I've ever owned. Hands down the best in towing, best off road, best in power, and I just love the sound of the Jake Brake. I did over the road trucking for a bit, in my 20's, this truck brings me back 20-something years. I love my truck.
Very welcoming dealership; staff very responsive-Zach McMullen greeted us, made us feel welcome, We were impressed with his product knowledge over several modes and product lines. Took time to explain advantages of various features, followed through with the financial arrangements and simplified the paperwork process. Probably his professionalism “sealed the deal”...
F350 XLT truck awesome towing vehicle
by Mz Daisy from Herriman, UT
December 13, 2018
Great towing vehicle for our 5th wheel. Very comfortable driving. Love the adjustable pedels, too, so I can drive it, too. I thought I would only be a passenger. We got the crew cab which is plenty of room for family and pets. Ford did a great job on the exterior design, too.
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
A great vehicle, great dealership. Everything was handled well and done quickly.
Power is unmatched
by David from Jackson New Jeresy
August 12, 2018
The F350 Super Duty Platinum I purchased is exactly the truck I wanted , it has all the bells and whistles of luxury you want and need plus the power to pull anything you want. The power is unreal!! I love this truck!!
Certified autobrokers on grand island is worth the trip from any where
The employees are knowledgeable and helpful and the inventory is great
I can honestly say I may never buy a car from anywhere else again
by TacticalBacon from MN
May 11, 2018
I've owned many Diesel trucks over the years to include an old Chevy with a 6.2L Detroit to Ford 7.3's and a couple of their 6.0's that I put up with. This 6.7 Diesel is probably the next 7.3.
There is one issue Ford has never addressed, and that is the radiator. There is a piece of plastic that mates up with metal on the radiator, and it has a tendency to leak when the metal expands and the plastic does not. I had to have my radiator replaced last year (at 80,000 miles) to the tune of about $1800. Ford absolutely refused to cover it.
With all that being said, this is the quietest, most comfortable pickup I've ever owned. It's the King Ranch, and the interior amenities are great. It has enough power to pull my house (and no, not a trailer house) across state lines, and other than the radiator, it hasn't had a lick of trouble.
My biggest hangup is the cost of these vehicles. As such, it's unlikely I'll buy another one. The prices have become so inflated that I find it senseless to spend that kind of money on a pickup. I'll preserve this one and take it to the grave with me.
Timely, very friendly service. Comfortable waiting area. My only recommendation would be to have appointment s available to schedule for oil changes as well tire rotations.
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
I will tell everyone about my experience at Basil Ford and I will return for all service work if you looking for Quality service there the place where you need to be!
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
Basil Ford did a great job servicing my 2016 Esape with 43 k miles. Tires are still good for a few months. Rear brakes were replaced. All other maintenance was performed to my satisfaction. They even gave it a complimentary car wash. Nice. Thank you.
Excellent Trailer Hauler
by David from Lampasas, Tx
October 25, 2018
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
Im am not or even been a big truck guy. But, this thing is amazing. I am a military guy and bought truck to pull an RV I am going to live in for a while. Everyrhing from comfort to features to ride, this truck and what it can do is amazing. The power this thing has at the weight of the truck is outstaning. I am a MV-22B crewchief so I know umpf. The truck totally blows me away with all the power it has. If you are unsure, have no doubts. This truck is simply the best.
by Ethan from sterling optical from West Seneca my 14224
November 21, 2018
Rich perry took care of us and did a fabulous job. Very convenient and seamless without any headaches, which is almost unheard of when it comes to buying a car. We reached a great deal with Rich who is a stand up guy.
Great truck. Does everything i expect and more.
by Gregc from Kittanng pa
August 20, 2018
Truck meets all needs. Comfortable and great looking. Use it for towing 5th wheel and never noticed that it was back there. It is also so quiet for a diesel.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Most comfortable, easy to drive truck we’ve owned.
by Don from Buckeye, AZ
January 10, 2019
The truck tows without effort. Love the trailer assist camera and 360 camera views. New gooseneck receiver system is so convenient and easy to use.
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