I was in a bind to get some minor things done for my daughters car prior to school starting. Showed up and the staff listened to me and made me feel confident that it all can be done in a short time. So I enjoyed my complementary Star Bucks. Poof it was done and I daughter was on her way. Thank for a clean professional atmosphere.
My husband and I received a call inquiring as to our interest in a 2016 Ford Edge. We went and looked at it and were immediately sold. The staff was very, very friendly and helpful. Shawna and Joseph were very personable and a real 'hoot'!!! I would highly recommend asking for the specifically as they will get you the best deal.
They had the used car and price for my trade in that with my price range. They had a good selection of cars that fit what I was looking for. Everybody I dealt with was interested in make the sale and everything was smooth. Love the 16 Escape I purchased.
We bought a new Honda Pilot yesterday and can't say enough about a wonderful buying experience at Midlands Honda. We have dealt with rude dealerships, delearships that never got back to us...never a positive impression. This dealership is different! Down to earth salespeople who knock themselves out to make sure you are happy with your purchase and excellent customer service with the finance office. We drove 1 1/2 hours to buy our car, and promise you we will be doing it again just to give our business to this place! Adonis Davis was an excellent sales rep, along with James Pratt and Wayne. 5 stars! Claude who handled our paperwork had the best personality and had us leaving with a smile.
I went into Payless on a whim not really sure about the whole car buying process. I met with Micha who was very straight to the point, friendly as well as determined to make me happy. After all was said and done, I ended up with something better than I expected. He and the team diligently worked until I was thoroughly satisfied. I am very happy with my results. I highly recommend this dealership.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This is my second time purchasing a car at JT’s Kia and Mr. James has been my salesman both times. He made my buying experience smooth, and stress free. He is very knowledgeable about the vehicles and offered wise advice that help make my choice in vehicles very easy. I appreciate his help in negotiating to get the price to where it was affordable for me. I highly recommend anyone looking for a new car to ask for George James!
Chanell was very friendly and helpful. I'm looking forward to getting a vehicle from there in the near future.
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