Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
George Jones was the most kindest sweetest salesman I have ever meet. He was very patient with us he took time to get us history on each car we had interest it was a surprise car for our son and George helped us make that surprise a wonderful day ! Thanks again George
Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
Our car buying experiemcw was quick and seamless, as far as buying a car goes. The facilities are a bit on the "dated" side, hence the three stars. The building is clean and the sales people are fantastic. We will be going back so my son can have a tutorial with Anthony about all of the bells and whistles on his car. Overall, very happy with our experience at your store.
Sorry this couldn't be better, but the deal didn't work out. Mitch's staff - Patrick and Zach were first rate. Very courteous and professional and try as they might, we just could get to the number I wanted. Great vehicles and good people, we just couldn't make it happen. I was referred by a friend who told me Mitch could take care of me and he took his best shot, but they told me we were just too far apart. It's worth the time to go by and see these fellas. Maybe you will have better luck than I did.
My husband and I recently visited Jerry Damson, Arab on Saturday and had amazing help by Bud Dorris. He helped us get the used car that we wanted and provided awesome service. We are from Huntsville, but I would strongly recommend him for any car sales in the area and surrounding areas. You will not be disappointed, goes above and beyond! Thank you for all your help Bud!
Wonderful service staff. I wii definitely return. Sasha and Brian are great with clients. Parts manager wen out of her way to help me order touch up paint.
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