Courteous and competent service dept
November 5, 2018
I brought my 2015 Explorer in for routine service (oil / filter change & tire rotation). The service rep took my vehicle at the appointed time and was very polite. Afterward, he reviewed with me what work was performed and the results of their multi-point inspection. All work was performed and completed as promised.
I also provided my new e-mail address, which may have delayed my response to this survey; although I believe I received a survey directly from FORD, which I believe I did respond to earlier.
Regardless, I was very satisfied with my service at CREST FORD and look forward to my next service appointment with them.