This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!
Off to a good start.
by Boscoman from Leesburg, VA
January 29, 2019
Great fuel mileage and love the fact that I was able to get a manual transmission. Comfortable and fun to drive. Thinking of intake, exhaust, LED lights to make it truly my car.
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
Looking forward to driving this for a while!
by Jess B from Dallas, Tx
January 20, 2019
This car is exactly what I was expecting but upgraded. I chose to get my 2nd Ford Focus and so far so good!!
So much cool technology and nice design packed into a medium size car!
It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
Just took delivery of a new Honda CRV. Wayne LaPier in sales and Steve
in Finance went above and beyond what I consider typical benchmark
customer service in this day and age. Professional, Courteous and Attentive to what we wanted in a vehicle made for a very pleasant purchasing experience. So if you are in the market for a quality new vehicle (or used) give this dealership and its people the chance to earn your business, YOU will be very happy that you did.
Too much stuttering
by Shake Rattle Roll from Middle River MD
January 24, 2019
I like my car, except for the times it shudders, shakes etc when I accelerate. This is a problem that had a recall for it after I had already brought it in a couple of times for the problem. Then I had the recall work done and it was good for some time. Then it started again, intermittently. So I take it to service. Naturally, it didn't do it that day.
So I drive it another 3 months, waiting for the problem to happen most every day. Now next week I have to take it and leave it again for 2 days to have it worked on AGAIN!
I had to go in for my cars state inspection, they had me in and out in less than an hour, and the service was very friendly. Super cheap, and they gave me a full diagnostic report on the vehicle when finished. All in all I left very satisfied.
A fun and modern car to drive
by Joe85 from Phoenix, AZ
January 18, 2019
I enjoy driving my Focus as it has great gas mileage and current technology that makes for a great ride. It handles really well and has a great turning radius when getting into smaller spaces. The interior is well designed and modern, which I appreciate. The stock speakers are decent and improved from earlier Ford models. Adjust the EQ a bit to add more bass and you'll enjoy it.
With a few dollars for intake and exhaust modifications, my Focus regularly achieves 45 MPG on the highway and nearly 30 MPG in the city. And it's a bit faster, too. ;-)
On the negative, Ford did a poor job designing the clutches in these, but luckily they warranty them out at no charge.
Outstanding service, people, location, atmosphere, and attitude.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
by Fordfan from Lawrence Ks
January 20, 2019
Really good car for the money. Backseat legroom is not great. Seats fold down and allow a lot of space for cargo. Engine has plenty of power.
I suddenly needed a car fast as my old car needed too much work to pass inspection. I had been to other used car dealers in the area all week and wasn't comfortable at all with their "take it or leave it " attitude. I felt like a valued customer at 802 Auto Sales from the first phone call...Dan got me in the car I wanted fast and made it so easy...great clean car , great price and the best customer service experience. Thank you!
Too many recalls
by Thergirl from Columbus Ohio
January 18, 2019
Love everything about the car, except the 4 recalls. The transmission being one of them. Hopefully after I get the recalls done I’ll love it.
Art at Freedom Nissan is absolutly amazing. I was at my wits end being turn down, told in order to get into a car I would need $3,000 down. Art contacted me just as I was about to give up. I ALMOST decided not to show up to my appointment. I thought why bother, that I was just wasting hours of my time to be told sorry but we can't help you. Art asked for 45 minutes of time and in that time he would let me know if he could help me. I sat down with thinking why am I even here he's going to see my credit and laugh at me when I walked put the door. I was WRONG. I was told there would be no surprises on how much I would need if anything at all down. With in 30 minutes I was told he could help me, with in 1 hour we had a car picked out. With in 2 hours I was signing my paperwork. The car we picked needed a inspection and when they went to do the inspection they found the back brakes needed to be replaced. Art did this at no cost to me. He means what he says. No surprises. He keeps his word which is important to me. 3.5 hours later I was on my home. Art made me feel like any other customer with great credit. So, now I have a 2015 Nissan Rogue in my driveway because of Art. My advice skip the other dealerships and go straight to Freedom Nissan weather you have good to bad credit. The customer service is worth it.
Most reliable car I ever owned
by iimvxvmii from Los Angeles, CA
December 28, 2018
Super dependable and fully serviced. Normal repairs done for its age. Solid Perrelli’s Tires, brakes, battery, and new AC. The one you can count on.
Great service, courteous staff but a lengthy performance
by Nathan from Whitefield
January 29, 2019
I originally bought this strictly as a commuter car. The reasons being its great economy, overall reliability, and amount of options that came with it. I am please to say that I am surprised with its overall quality. The chassis is strong, it handles tightly, its motor is peppy, and it is surprisingly fun to drive.
The downsides that I have found so far are not major dealbreakers, but still worth noting. The idle is surprisingly rough for a modern 4 cylinder motor. The throttle response is noticeably delayed by about 3 seconds, on or off the pedal, which could cause a serious accident if not aware of this. Also if you do not have the Sony stereo, the radio layout is (in my opinion) not appealing in the least.
All these thing taken into consideration and I'm very happy with this "hot hatch" and its won me over. I would even say its a great daily driver for people just wanting a fun, comfortable, and affordable car.
The Focus St I used to own was very fun to drive. Lots of torque and a sport suspsenion. It was very realiable for the 3 years I owned it. It was a very rough ride though and the Recaro seats are built only for smaller people.
rt at Freedom Nissan is absolutly amazing. I was at my wits end being turn down, told in order to get into a car I would need $3,000 down. Art contacted me just as I was about to give up. I ALMOST decided not to show up to my appointment. I thought why bother, that I was just wasting hours of my time to be told sorry but we can't help you. Art asked for 45 minutes of time and in that time he would let me know if he could help me. I sat down with thinking why am I even here he's going to see my credit and laugh at me when I walked out the door. I was WRONG. I was told there would be no surprises on how much I would need if anything at all down. With in 30 minutes I was told he could help me, with in 1 hour we had a car picked out. With in 2 hours I was signing my paperwork. The car we picked needed a inspection and when they went to do the inspection they found the back brakes needed to be replaced. Art did this at no cost to me. He means what he says. No surprises. He keeps his word which is important to me. 3.5 hours later I was on my home.
Art made me feel like any other customer with great credit. So, now I have a 2015 Nissan Rogue in my driveway because of Art. My advice skip the other dealerships and go straight to Freedom Nissan weather you have good to bad credit. The customer service is worth it.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
This is the way to buy a car. Josh was prompt and regular with e-mail communication. Process was completely transparent with before and after photos freely shown. When we came for test drive, the key was given freely without any sales pressure. We knew we wanted to buy, and the whole process of closing the deal took 45 minutes.
Impressive showroom for a used car dealer, to boot.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Ninety-five percent of the cars on the lot are rebuilt, with prices that reflect that. The quality of the mechanical work is excellent. Our salesman, Brad, was helpful and knowledgeable. They submit your credit app to multiple lenders, so that there is competition. Ended up with the car we wanted at a good price and a very competitive rate. Only false note was offering an after-market warranty that has a poor online reputation. Made things as easy as they could be. Willing to show us cars that hadn't been rebuilt yet, in case we were interested and willing to wait, rather than pushing us to take something off the lot immediately. Car came with a decent set of tires, too.
Great daily driver.
by Jrob. from Salem Indiana
January 24, 2019
This car is my daily driver now nearing 80000 miles from new purchase in 2013. I've had a great experience with this car and gas mileage is excellent. Sticker says 38mpg highway and I consistently get 40, that's pretty hard to beat. The model I own is the titanium model and has many great features, navigation is very helpful and the heated leather comfortable. Quality has been great and has spent zero time in the shop to this point. Highly recommend
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