pd off my car 30 days ago-still don't have title
November 6, 2018
I paid off the car free and clear but I can't seem to get a free and clear title. I have been waiting over a month for it. When I did get it, it was not notarized or signed and it still had a lean on it. I am very disappointed. It was like he just pulled it out of a drawer and mailed it just to pacify. This is the owner! no less, first he was at an auction, then out for 2 weeks, then he was at the hospital, and now he is going to be gone for a week So I took the title back to Wheels in Motion and still waiting. I don't know what to think at this point. I trust the Tim to do the right thing, but to do business with him again at this point is questionable. Maybe it is just me, so I would recommend this dealer to a friend, because I love the people who work there, but be on the part of caution. I don't think he expected me to pay off the car, I really think he thought I was going to trade it in. I never paid off a car before so maybe this is what is supposed to happen. So I am stumped as to how to get a free and clear title. The title is still not right. It was signed or notarized or signed nothing. I may be wrong but I thought it was up to the company to remove all liens and sign off on it. At least that was what I was told so now I don't know what the truth is. I was told I couldn't take the lien off the company has to do that. So at this point I am confused. I just want a free and clear title from the DMV which shows a lien still in place after a month. So it seems nothing got done in 30 days. So my questions are: Who is supposed to remove the lien? How long does it normally take to get a free and clear title from a dealership? Now that I paid off the car why can't I get a proper free and clear title from Tim Zarbock? Why would he send me a non-notarized title with a lien still on it and call it good? I don't understand. What am I missing? Then be gone for a week? Why are his employees making excuses for him? Why do my emails and phone calls go unanswered? When I called they said he was at an auction, then he was gone 2 weeks, then he was at the hospital, and last week or he will be out of the office for a week. It seems to me a runaround just to get a free and clear title. Then when I finally did get it was not notarized, or signed and still had the lien on it. So I gave it back. This is what I have been dealing with for the past month. Why? Is it supposed to be this hard to get a free and clear title? What is wrong with this picture? Does this make since to anybody?