Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 28, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Joe Pellegrino and the rest of the faculty was a pleasure to work with, they made sure to meet our every need and want with finding us a perfect family vehicle! We will be coming back for our next buy and will be sending all our friends and family to them for their next vehicle purchase!
Quick and easiest process we ever had buying a car!
by Grace1 from DealerRater.com
November 16, 2018
We lived about an hour away from this dealer but we found a car we liked online. Joe Pellegrino responded to me right away and worked numbers over the phone so we new if the deal was worth driving to see. Joe got us an excellent bumper to bumper warranty and it still feel within our price range. We made the drive and we test drove the car. They put new tires and brakes on the car to ensure it was in tip top shape for our son. Car was detailed to the max, we were super happy. In and out with the test drive and paperwork under an hour. Car only came with one key, and Joe just overnighted us two replacements keys to our house no charge. I can not say enough about Joe and this dealership.
Used car priced higher than thew NADA range, missing a shift knob and with some structural rust with a engine bay that looked like it never saw any love... Service was great, but they wouldnt even consider negotiating against the absurd pricing they listed on the car, so no deal.
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