Ford Fusion for Sale in Bedford, VA

Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!

Very friendly and helpfully. All my questions were answered with knowledge and excellent. Found the dealership to be clean and very welcoming.

These two were very professional and great personality. They did everything in timely manner. They were very polite and knowledgeable of the merchandise they were saleing

Well, I had come in and gotten a car there before, Tim Acoff, greeted me and talked with myself and little family as if we were neighbors. Right away we felt welcomed, and was never rushed. I came in without a car left with a 2010 Altima. Needless to say my wife was involved in an accident with no injuries to her or other parties. So I decided to come in and talk with Tim, about what was going on. He was with another customer, so I waited for him which didn't take long and he came straight to me, and he then pointed over to the team behind the seen, the finance team! Anyway they all assisted me with alot of things, and before I knew it we were looking at a 2018 Altima, and took it for a ride and was in love with all the new features and improved old ones. Tim Acoff, and the entire staff made us feel we were in good hands and cared for, after already feeling alone before we came in. Once we had left we felt that wasn't true, because everything was explained to us from financial to operating the vehicle. Came in feeling all hope was gone, drove away in the 2018 Altima, feeling restored, and valued!!!! Thanks alot Tim Accoff, and the Nissan, team you guys are great!!! I can definitely tell you guys genuinely care for your coustomer!!!

I initially went in to purchase a car from a salesperson I knew well. He was unavailable, so I was greeted by Colton Stallings. He patiently followed me as I zig-zagged through the lot searching for the EXACT car I viewed online earlier. He supported and guided me through my decision making process effortlessly. The financial director was very informative and kind as well. I never felt pressured to purchase anything beyond my comfort level. He obtained the perfect payment plan and coverage that I needed for my 2018 Nissan Rogue S. I offer heartfelt thanks to all who participated in my purchase. You guys rock!

I worked with Nick Barton and he was very friendly and helpful in working with us to get the car I wanted to purchase. The paperwork was quick and efficient and the finance manager explained everything to us fully and clearly. My wife and I had a very pleasant experience there and would recommend Lynchburg Nissan to anyone looking to buy a car either new or used.

Great buying experience. They found the SUV we wanted and gave us a great deal and guick delivery. The sales staff were very helpful and made sure all our questions were answered. The delivery of the vehicle was exactly what we asked for. The sales staff was very knowledgeable of the accessories and explained them to us. I would definitely recommend this Dealership.

It was great experience buying car from craft hyundai. The sales team were so helpful and friendly.I got some probelm with the tyre pressure on the car and the team were very helpful, i just called them on that day and they fixed the problem the same evening.

I live in Indiana. Noticed I was having trouble with my wheel upon my return from dinner to my motel in Virginia last month. My wheel was cooking, crackling, sizzling, with excessive heat coming from it. I didn't know what was wrong but knew something was up. Since I'm from out of state and a woman, I always fear getting taken advantage of from mechanics and dealerships. Believe me...I've been to some Kia dealerships that yanked my chain. Luckily...the night guy at my motel was out smoking...I called him over to my car. He expressed his opinion and said "yeah..you need to get that looked at." He suggested Kia of Lynchburg. I expressed my concern about being taken advantage of, but he assured me---it was a good dealership. He was right. I had gone online to make an appt. the night before. Tried this with another dealership the day before for a broken wheel bearing and they had NO appts. available til 5 days later. I found that hard to believe. Another example of having my chain yanked. But that was a different car issue that I had fixed elsewhere...I digress. It was 11pm, but made an online appt. for that morning at Kia of Lynchburg. That morning, I drove the 9.7 miles to the dealership. Christy Herald (service manager) welcomed me and got me in the garage immediately (upon seeing, hearing and feeling my HOT wheel). She and Joe Woods (service advisor) kept me comfortable (in a waiting room where I could work on paperwork), informed (about my car's status), entertained (every now and then with good conversation about the dealership, cars, service and more--never making me feel like I was interrupting their day whenever I wanted to chat), and shuttling me to the local food place across the street to let me get lunch. I met and was introduced to Chester Cook (FI/business manager) and learned all about Mike Schwartz (technician) and his experience in the Kia Technician's competition and how he won for his area of the USA. Very interesting to learn. I was there for several hours, but the time seemed to fly by with the excellent and personable personalities of ALL the employees I came in contact with. Excluding the dealership I purchased my car from in MI...but between about 15ish or more OTHER dealers I've encountered in: FL, OH, IN, VT, ME, MA, NM, IA, PA, TX, other part of VA, OK, NE, and other states I can't recall at this time....THIS dealership's service center is my all-time favorite one & all-time favorite dealership experience. I highly recommend the service and treatment you receive from this dealership. Outside of my own dealership, I can't say I've had a better time & overall experience at any other dealership than here!! I'm very glad I came here and got my frozen caliper fixed. I'm sorry that I can't recall who the mechanic was who worked on my car, but whomever it was--the job was done right and fast!

We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

My experience purchasing a vehicle at Crossroads of Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assistance upon our arrival in the parking lot and remained helpful through the end of the process. He had a polite sense of humor which made the experience more comfortable and enjoyable. I would definitely consider Crossroads of Lynchburg for any future needs.

We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.

Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.

Very Professional. Excelent Follow up. Always informed what was happing during waiting periods. Second Mazda purchased from Les Eary.

I just bought a car today from Berglund Ford/Mazda and it was a very good experience all the way around. The salesman, John Templeton, was extremely helpful, listened to what I wanted and could afford, and did not keep me at the dealership all day. I got the car I wanted at the price I wanted. I will recommend him to my friends as a car salesman you can trust.

I purchased my new Masada 2017 from John Templeton in June 2017. John spent a great deal of time with me and my grandson in my making a choice. Knowing I wanted another Mazda 6 (my third) I wanted to see and test drive other Mazda models to be completely certain. John was very patient and made sure we saw several others....going back and forth obtaining keys and leading us to each....on that very hot summer day. Thank you, John Templeton Regarding Mazda Service: I???ve always found good service at Berglund Mazda. I had airbag replacement twice in former Mazda 6???s.....had regular service in former Mazda???s and currently owned 2017 Mazda 6. I???ve found service explained and reception all very good. Even when I recently mistakenly thought something was wrong with my headlights....I was received courteously with full explanation. Your above option under ???New??? does not provide for other makes; i,e., Mazda. Your option of ???Reason for visit provides only ONE option. I???ve commented on BOTH Sales AND Service!! Your below option to say more does not open....??? Thus I???ve said ???a little more??? here.