Best salesman: Mike Joliff, very friendly. Works hard to earn your business. Helped us get the best deal possible!! Will definitely return for future purchases!! Love our new 2018 F150
2017 Ford Fusion Titanium Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
Ty Griffith was my sales person and he kept me informed during the search for my wishlist of a 2-3 year old SUV. He seemed very knowledgeable about the vehicle the dealership found for me even though it was not the brand sold new at Dan Hecht. The buying experience was very good considering the dealership was undergoing construction at the time. Everyone at the dealership was helpful and friendly!
2006 Ford Fusion SE Review
Clearly Infamous for transmission failures😡
by JoFordhater from Oklahoma
February 7, 2019
This car would have met all of my needs if it wasn't clear and apparent that the transmissions are infamous for failing- Yet after thousands and thousands of consumer complaints to FORD they continue to install these third world cheap faulty knock offs in their product- Ford didn't make themselves, their consumers made and continue to make them.. Ford truely does stand for Found On Road Dead... I finally get that old saying and Ford legit earned it... Stupid recalls on second rate floor mats and the two other ridiculous recalls that have zero to do with performance or safety issues as the transmission does.. yet no recalls on those issues because it might cost FORD a little chump change to keep the consumers who made them safe and broke - I've been strictly a Honda consumer for the 31 years I've been driving and I stepped out of my perfect vehicle comfort zone to give FORD a chance - It cost me 4800.00 and lasted less than six months... Your welcome for my business and thank you for reminding me that I'm a proud Honda consumer for life...
John Coari in the service department helped me to find and purchase four new tires for our 2013 Ford Focus that we had purchased a while back at your dealership in Charleston. John is the best! Keep him. Don't let him get away! John is very helpful, knowledgeable, and friendly. He answered all of my questions happily. I did not feel rushed. Clayton in the service department is always nice and very helpful too. Thanks for a great transaction! Sara
2019 Ford Fusion SE Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
My first visit to Pilson's Service Center in Charleston was a very good experience. Upon seeing that I had my small child with me, John discretely asked (which I very much appreciated) if my daughter could have a snack. I said that she could and assumed that he would point me toward the vending machines. Instead, John came back with animal crackers and a drink for my two year old daughter. It made her day and made my wait much easier. I was blown away by John's thoughtfulness and kindness and my daughter told everyone that walked through the waiting room that a "nice man" had brought her a snack. The service I had come in for was also completed within the given timeframe. I will absolutely recommend Pilson's Service Center to others.
2014 Ford Fusion SE Review
Our first newer car
by Wayne from New Berlin
April 17, 2019
I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has
The service department was quick and efficient at programming a key fob and cutting me a new key. It all worked the way it should when they told me it was done a short time later. Great job and friendly customer service!
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
I had an appointment scheduled. As soon as I arrived with my vehicle, it was immediately taken in for service. I believe I was only there for half an hour. They provided me with a service report of all that was examined besides having performed the scheduled oil change. They assured me all was well with my Expedition.
2018 Ford Fusion SE Review
Great car- Great value
by BSmith from Marietta,GA
March 15, 2019
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
The staff at pilsons was very helpful. Furnishing our family with a loaner car immediately was wonderful. The service department contacted me with service updates on the broken vehicle and took care of the paperwork needed. It was a worry free experience. Well done!
2018 Ford Fusion SE Review
Surprisingly comfortable with grear performance,
by GRAYBUBBA412 from Breckenridge, TX
March 14, 2019
The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room.
Performance of the all wheel drive and 2.0 turbo is outstanding.
Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.
I bought the car used, but I have had nothing but problems with even after I had a reputable mechanic check it out and go over it for 2 days. It ran fine for a week and then the check engine light came on and to this day it comes off and on.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.