Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
I had a great experience. Everyone was helpful especially Adam Croson! You have a customer for life because of Adam and ill be getting in touch with him soon to schedule another appointment within a week or two. He went above and beyond to help me and to explain everything to me.
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
Yo, this was by far the best car buying experience anyone could ever have. Everything was so efficient, sales persons was kind and a heck of a character. He will make your car buying experience enjoyable. Believe me you wont be disappointed. Just be prepared for a burst full of positive energy and person that's on your side that will put his self on the line to serve you.
by Ryan Schmidt from Berkeley springs West Virginia
March 5, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
My husband and I broke down on our way home from TN back to NY. We realized our local Ford dealer messed up our Escape as we were halfway home when they did a routine oil change. We had to call a tow truck and were towed to this Ford dealer after service hours and Kevin Delawder went above and beyond to help us out and make it so we could get home. Highly recommend based off hospitality of this fella alone. Thanks again!
My sales guy was excellent , he was new to the sales game for only a week and I couldn't have asked for a better salesman.. He was very helpful and went above and beyond for me so thanks Kevin DeLawder.. Sales manager was also very polite and helpful. Overall it was the best buying experience I have ever had..
I am writing an update to my previous review. I am going to update them to a 2 from a 1 won't I won't go higher at this time due to I need to see more. You see it takes years to create a good reputation but you can destroy it in minutes. Going to need to see more from them before i become a promoter.
So they did get me my floor mats and they look good. I asked them to detail the car and they said they would...so we will see on that. BUT!! They didn't really offer anything to make it up to me, they only did what they were suppose to do in the first place. And if i was running the show there and i knew someone was upset with my company i would do something to say sorry let me make it up to you!!!
I do thank them for making it right.... but they could of done better!!!
Penni Sue was extremely nice to work with and very knowledgeable.My GMC Canyon runs great!Would definely deal with these guys again,try these folks at Marlow Ford before you buy!!!!Simon Steel Curtain
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