Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
Jeff was extraordinary and realistic. I stopped by and drive the wrangler I was interested in. I wasn’t sure when I could return with my trade. He suggested I send pictures and info on my trade to get us in the ball park. Within 30 minutes of sending him my information that evening he called with a range for my trade. After some negotiation and a trip to the dealership, we closed on the deal and I was on my way in under 30 minutes. Well done.
Our Acra sales rep, Larry Calfee, in Columbus, IN was great to work with. The dealership and Larry were wonderful in customer service and the whole buying process. I would highly recommend anyone looking for a used car to check them out!
Just purchased 2008 Lexus RX-350 with trade. My salesman, Gary, was great! Very personable and willing to work with me on the value of the trade-in. The vehicle was priced very well, which attracted me to Heritage in the first place. The transaction went as smooth as I could have hoped, closing in around an hour, despite the fact that I forgot the title for the trade-in! I would definitely recommend this dealer to anyone interested in purchasing a quality used vehicle.
I had a small budget to purchase a used vehicle. I quickly found several vehicles in that price range. I contacted one of the sellers by email he responded immediately. We met a few hours later he was very friendly & professional. A couple of hours later I purchased the vehicle. Its been 2 wks and I am atill satisfied with thevehicle and the price I paid.
I was interested in a vehicle (2014 Acura ILX) listed on cars.com and made an inquiry as to the availability of the vehicle. I received an immediate response from Jeremy and we made arrangements for me to come and check out the car. When I arrived, Jeremy was waiting and the the vehicle was ready for me to test out.
I did purchase the vehicle and the entire process, arranging for financing and all the associated paper, probably took just around an hour.
Overall, excellent customer service and I am very happy with my purchase.
2016 cadillac srx Thanks Brian for having this car look like brand new there was no way I could go home with out it and Thank you for making the transaction so smooth
Plus helping us with all are ? About are new car.:-)
I purchased a used 2003 jeep grand cherokee limited and am completely satisfied. With the vehicle and was impressed by my salesman Jay McCracken and will more than likely purchase my next vehicle from this dealer and Jay.
We went in to test drive a Equinox. We noticed the brakes would kick back a little. Randy, our salesman drove it himself so he could see what the problem was, he was very knowledgeable and was not pushy at all. We got a very fair price and it also included fixing the rotors. Would recommend anyone to go here. We were in and out in about an hour.
i recommend this dealership to anyone these people here at heritage automotive care about there customers.
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