Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.
They have no-haggle pricing. Their asking price on the car I bought was $2,100 under low-end Kelley Blue Book. No head games to take the extras: e.g., extended warranty, insurance or VIN glass etching.
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
I bought a 2014 Ford Explorer this week and I am very satisfied with the purchase. I would like to thank Adam Stead, my salesman - Mike Lautner, the Finance Manager and Terry Overkamp, the General Manager for the OUTSTANDING SALES AND SERVICE they provided. The day after I picked up the car I had a problem with the air conditioner. Adam, Mike and Terry worked as a team to resolve the problem. Terry provided a loaner car and went the extra mile to complete the repair in 1 day.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
Have been dealing with Pundmann since the 1970's for sales and service. I could not ask for a better dealership in every way. They are always been courteous, truthful efficient in there sales and service department. I would recommend this dealer and service department to everyone.
My sales agent was Mike Howe at Pundmann Ford in St Charles, Mo. Mike was an excellent representative for Pundmann as he was not pushy, very knowledgeable of the product, 2018 Ford Taurus, and spent the time necessary to ensure you knew what features were available on the car and what benefits Pundmann Ford offered to their customers. He was extremely interested in providing the best customer service and in meeting the needs of the person buying the car. All of the Pundmann Ford staff I dealt with were very friendly and professional. If I were looking for a car again I would highly recommend sales agent. Mike Rowe. You cann't go wrong with Pundmann Ford in St Charles, Mo. I am telling all my friends and family to go there.
I had "the works" done to my 2017 Escape at Pundmann Ford. They are the only service vendor that has serviced the five news cars I have bought from them over the years. I even buy my tires from them. Pundmann changed my oil, rotated my tires, and did a full inspection-providing a report. I was completely taken care of; they did a great job, did it in a timely manner, and treated me with care and respect. I will only go to Pundmann Ford for my car purchases and service, because I am completely taken care of.
I had 2 factory recalls pending for this company service vehicle. Rather than making 2 separate visits, the service rep suggested waiting until all required parts for both recalls were in hand. This enabled me to have the repairs made in one visit minimizing my loss of productivity.
The employees at Seeger Toyota were cordial, informative and helpful. They made buying a new car a comfortable and efficient experience and worked diligently to find the kind of car I wanted to purchase.
I just want to reach out. Me and my husband came in to have are Honda Accord serviced and I was greeted by a young man name Logan. From the second Logan saw us pull up he started walking toward the car with a smile on are face. The way Logan greeted us at our service appointment is beyond explainable. He told me that he only believes in doing what needs to be done to the car and never recommends something with out knowing that it needs to be done. He earned mine as well as my husbands trust more then any service guy ever has. To follow all of these great things Logan then came into the waiting room where we were sitting and brought me as well as my husband a bottle of water and a bag of popcorn and sat down right next to us. Me and my husband both looked at each other and did not know what to say. Logan sat there and talked to us for over 15 min about how much he appriates are services and that he truly wants his customers to have trust in him. He told me that if there is ever anything I have a question about or just need advise that I can call his personal phone and that I am never a bothered and followed by pulling a buisness card out with his number. I will only have my car serviced by Logan from here on out. Even if that means I have a different brand car. Me nor my husband have ever met such a kind young man.
Thank you Logan for all you did for us.
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