First, let's just say that I am leery of dealerships because they usually charge high in labor. However, I will say that I now ONLY allow them to work on my car. Brandon is one of the personnel there and he is WONDERFUL! He goes above and beyond. My car was overheating in St. Charles (overheating/coolant issue) being a mom with a son who was leaving from medical care and needing to get home, I called and spoke with Brandon, he gave me some advice to get me home, and was willing to stay a few minutes after hours to take a quick look at the car. The people are friendly (other customers and staff). It is clean, free soda, popcorn, coffee, and television. If they had a free hotspot, that would be my hang out spot. If its time for a new car, I'm hoping and looking forward to getting it from DeKalb Sycamore Chevy!...I wonder if Brandon can be my sales/finance person, as well :) LOL
2013 Ford Fusion Titanium Review
Everything works perfectly.Transmission and engine
by Seun from Texas
April 11, 2019
5
This car drives so good just like a brand new..Owner was relocating out of the country for a medical job and decided to sell..Perfect car for anyone that needs a reliable means of transportation
Henry and his team were very supportive of my needs. Henry went out of his way to not only make sure the car was as advertised, but he went above and beyond to make sure I was comfortable with the car. Being out of state, I had to travel about 500 miles to see the car and finalize the deal. Having a previously bad experience buying a vehicle several years ago at a different dealership, Henry made me feel extremely confident in him and his integrity about the car. I would highly recommend Henry and Twins Auto and I am very happy with my purchase.
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
5
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
Purchased a 2018 VW Jetta 1 year ago. From the moment we first stepped on the lot to this day, we have had THE BEST customer service and followup experience ever! ( and we've purchased 12 new vehicles over the last 20 years from multiple dealerships) Everyone here, from every department (Sales, Finance, Service) are true professionals who ACTUALLY CARE about the customer! No matter what your future purchase plans are, GO HERE FIRST! You won't be disappointed! Special shout out to Lionel at the VW store! Thanks for everything. We'll definitely be back to see you!
2018 Ford Fusion SE Review
Great car- Great value
by BSmith from Marietta,GA
March 15, 2019
5
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
Absolutely blown away by the service we've received from the Rock River Block, and especially from Mitch and Cesar! Together, they helped us find the perfect car for our family of 4, and Mitch even drove us over to the other dealership to look at it!! Since we've purchased it, there have been just a few minor questions we've had and mishaps that have happened (mostly operator error, promise! 😜), and their customer service skills have completely impressed us each time. I can wholeheartedly refer ANYONE who is looking for a car to the absolute best team in town! Thank you again, Mitch and Cesar!!!!!!!! Can't wait to purchase our next family car from you, as well!
2018 Ford Fusion SE Review
Great features for a reasonable price
by Roger from Ocala, FL
March 5, 2019
5
All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Ford Fusion Sport Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
5
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
what made the deal of my wife and I buying the Subaru legacy sport was.
the quality of the car and the salesperson Justine b. she is the nicest car sales person bar none. she does not play games. truthful. straight forward. honest. looks for your best interest. greatly grounded in Christ. I will buy another car from her from her without a doubt. she actually made car buying a pleasure.
keith b.browning. todd tift was also involed in the deal. he is a great person to work with. total experience on a scale of 1 to 10. I would give them an 11
2013 Ford Fusion SE Review
Don't Buy
by Scott from Puyallup WA
February 25, 2019
3
I bought the car used, but I have had nothing but problems with even after I had a reputable mechanic check it out and go over it for 2 days. It ran fine for a week and then the check engine light came on and to this day it comes off and on.
I had an issue with the back hatch with my Cadillac Escalade that they fixed. I worked with a person named Greg Langley. I have never been treated like Greg treated me. I would not deal with anyone else but Greg Langley what so ever at Napleton' Auto Werkes service Department. Greg tries to get your car in and out ASAP. If it will take a day or two, to get your car fixed, Greg makes sure you have a loaner car to use if needed. I mean this, if you need work on your Cadillac or Porsche or Subaru ext. Please go to Napleton's Auto Werks service Department and ask for Greg Langley. He's a person that truley cares.
2009 Ford Fusion SE Review
Ford tough
by JoeW from GLACE BAY
May 11, 2019
5
Best car we ever owned. I would recommend it to all. Have 285,000 km on it and just needed normal maintenance. Well made vehicle and great in the winter.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Fusion Sport Review
Surprisingly comfortable with grear performance,
by GRAYBUBBA412 from Breckenridge, TX
March 14, 2019
5
The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room.
Performance of the all wheel drive and 2.0 turbo is outstanding.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Fusion SE Review
It’s huge inside!
by TomC from South Orange NJ
March 10, 2019
5
So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Fusion SE Review
most reliable vehicle I’ve owned!
by Molthopw from Fayettville, NC
February 18, 2019
5
This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
2018 Ford Fusion SE Review
Awesome fusion
by Alfreddwm1 from Virginia
February 6, 2019
5
It is an excellent vehicle. You will definitely not regret it.It runs very well and still looks new. Prices are negotiable but has to be in a reasonable standard.
In the past 25 years, my family has purchased 3 cars from Tom Sparks. No Hassle Pricing takes the stress out of purchasing a vehicle. Dan sold us 2 of them. He's very easy to work with and was very patient with my questions and did a great job explaining the new technology in this car.
I have always taken my cars here for service because I get timely appointments, honest answers, use of a loaner car when needed, fair pricing and "heads-up" information on potential problems and how critical they are as well as estimated cost for the repair. Mark, Bob and the Technicians always treat me with respect.
2016 Ford Fusion SE Review
Best car I have had so far...
by LaShonda Burks from Piscataway, NJ
May 5, 2019
5
Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends
Went into the dealership very discouraged after having a bad experience with Anderson Toyota of Rockford. Expecting my first child in November, I now had to find a safe a reliable car for my new baby, and hopefully build credit. I was dealing with Mecie via email to arrange times around my work schedule to come in, she is WONDERFUL. Once I was finally able to make it in, I was first given AL, as my salesman, whom right of the bat was not very gracious of his job, and because I had no credit was clearly uninterested in helping me, showing me vehicles that wouldn't even fit a car seat in them & then giving me keys to search out vehicles on my own, and instead leaving to help another family directly in-front of me (still with various keys in my hands). I then approached JR, to complain of the service and asked if he so kindly would help me, HE WAS WONDERFUL and greeted me so kindly, jumped up from his desk and immediately started helping me look at cars, I went from being offered tiny used cars 2011-2012 which would never work from new baby, to being put into a brand new 2016 CHEVY. I was still so discouraged by JR, kept assuring me, "you're leaving in this car today" & Sure enough with no credit and just a small handful of money down they got me financed and I drove home in a brand new car with 7 miles on it. HAPPIEST DAY OF MY LIFE YET, JR WAS PHENOMENAL, AND I HAD A TRULY WONDERFUL TIME SPENDING THE BETTER HALF OF MY DAY AT THE DEALERSHIP WITH HIM. MY TWO SISTERS, AND BOYFRIEND WILL BE COMING IN FOR HIS SERVICES VERY SOON AND I WILL HIGHLY RECOMMEND HIM TO ANYONE I ENCOUNTER SEARCHING FOR A VEHICLE IN THE FUTURE!!!!!
2017 Ford Fusion SE Review
great car
by steve27 from Arnold , Mo.
May 15, 2019
5
Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .
Good place to spend lotto winnings😉 😉😉😉😉😉😉😉😉 you can't go wrong😎👍clean and in a nice area what more could you want! The only thing better would have been getting them to cook me a steak 😉
2017 Ford Fusion SE Review
Best car for the money I’ve ever owned!
by TerriLB from Monroe, GA
May 12, 2019
5
It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek
This is the 2nd Hyundai I have purchased from Hyundai on Perryville, my 2011 Accent was considered totaled after I was rear-ended and needed to replace her.....I kinda figured I would need to start looking and did online searches for Hyundai and KIA (recently purchased a 2106 Sorento (wife) and 2017 Sportage (Daughter))) and was looking at the Forte and Optima as well as the Elantra and Sonata, pricing was comparable, when I found out from the other persons insurance company it was totaled I decided to go to Hyundai on Perryville. Looking online for the past 2 weeks I knew which Elantra's and Sonata's I wanted to look at, when I got to Hyundai on Perryville I started walking through the lot and within minutes Dan/Salesman came out introduced himself and for the first few minutes did not even discuss cars, he just wanted to get to know me....I told him I want to look at both vehicles but the Sonata I really wanted to look at was not on the lot, I told him it was the Lakeside Blue and he said it is inside, we went inside and I first looked at the Elantra and it was NICE, me being a bigger person felt comfortable in the Elantra, then we went to the Sonata and as soon as I sat in it I knew that was the one. Dan found a similar Sonata outside and we went on a test drive. It was a done deal, I knew the Lakeside Blue Sonata was the one. We went back inside and started some paperwork and discussing the price, Dan placed a SOLD notice on the Sonata so no one could sweep it out from under us. Dan came back with the price and it was within my budget, we filled out more paperwork and then my son and I went to dinner, came back and right away Dan introduced me to Pat who went over the books and other items, once that was completed Dan took me to see Edgar and complete the required paper work for financing. Once completed Dan and Pat took me on a tour of the service department, being a previous owner I knew most of the building. Then Dan left me in Pat's hands and we went out to my new Sonata and sat in the car and went over everything. The team of Dan, Pat and Edgar must be the best Hyundai on Perryville have because I had no pressure, no hassle, constant smiles, constant discussions about life in general and just an all around GREAT experience. The next day, Saturday, Dan called me to make sure things were good and how I like the Sonata, the Wednesday after the 4th of July Dan once again called me and a few days later I received a Thank You card hand written in the mail. What a GREAT experience and HIGHLY recommend Hyundai on Perryville and HIGHLY recommend the team of Dan, Pat and Edgar. BIG THANK YOU to the three of them for making me fell like a family member.
2019 Ford Fusion Titanium Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
5
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
I have already recommended you to a friend of mine. I have been to dozens of car dealerships and you are one of two that I didn't get the high pressure and the "No you want this auto, not that" at a higher price than I had in mind type scenario. You all worked with me and that was cool.
2016 Ford Fusion SE Review
A great AWD sedan
by Nikichristine from Muskegon, Michigan
April 21, 2019
5
I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.
I made an appointment online to test drive a Nissan XTerra. By the way, whoever does their web work and seo (search engine optimization) did an excellent job!. When I did an online search of who has used Xterra's in my price range Manley's was the only dealership to have one. There must be other used XTerra's, and probably closer to where I live as I drove an hour to get to Manley's, but I specifically chose Manley's because they had one and I knew I wanted to drive it.
Back to the salespersom... She was great to work with. She was friendly when I came into the dealership, jumped right up to help me and took charge in showing me what I might be interested in after she listened to me. We drove several vehicles and she said she would look for a Subaru, which is a must for me to test drive before I make any buying decisions. I didn't feel any pressure or intimidation, which is what I was worried about. And I certainly felt important even though I'm not ready to buy right now exactly but by October or November. I haven't bought a vehicle in over 10 years!
Plus, I received a follow-up e-mail from the GM just checking to make sure my experience was good and to see if there was anything else I needed.
2018 Ford Fusion SE Review
Most Dependable and Comfortable Car I've owned.
by Donna from Fort Mill
January 22, 2019
5
Absolutely love this car. Especially all the bells and whistles on it, such as heated / Cooling seats, heated steering wheel which by the way comes in handy in the cold weather in Fort Mill / Charlotte NC where I work. As well as window defroster for the windows and too many more to name.
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