A great experience, friendly and courteous salesman. Took the time to show us all about the new vehicle. Back seat has some of the packing still glued on, but we have been promised it will get taken care of by their detail guy.
I have been using Bob Hurley Ford for the past 12 years. I have always been impressed with everything from the salesman, to sales manager working the deal, to the finance manager making sure we get the absolute best financing possible. This experience was no different. Very easy, we were in and out in about 2.5 hours, which is actually not very long.
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
Gerard helped make what has previously be torturous experiences a pleasant one. I dreaded purchasing a car expecting the same old same old. I was pleasantly surprised. There was no high pressure sales tactics. I bought a great car and hopefully a salesperson I can rely on for each car purchase from here on out.
I'd like to comment on Sher Grey. I spoke over the phone with her about some online vehicles she had posted. I was so impressed with her knowledge and concern towards my situation in being able to get me into the car I was really wanting. She was straight up with me and said she'd do all she could to get me in the car . I finally felt like there actually was someone out there in this car business that I didn't have to worry that I was being taken advantage of . I'm definitely making an appointment with her and feel secure that she will make sure I'm taken care of like I should be. Thanks Sher your one of a kind!! See you soon..
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