Ford Fusion for Sale in Warner Robins, GA

Everyone who has purchased, or attempted to purchase, a new vehicle knows the typical dealership stereotype – high pressure, slight of hand, and sometimes outright lies. Not all dealers fall into this stereotype, but there are a lot that do, so anytime I am looking for a new vehicle, my BS sensors are on high alert. When I went to the Five Star Ford Lincoln dealership I was expecting the same, but surprisingly, that wasn’t the case. I inquired about a vehicle online through Edmunds, Trucar, and Kelley Bluebook. I was immediately inundated with phone calls from every dealership within a hundred miles. Not from Five Star Ford Lincoln. I received a text message from Tim Denton, sales consultant, with a polite – and respectable – request to chat. This was the only dealership that did this, and I was impressed that he respected my privacy, so I replied, yes. I set up an appointment and when I arrived, the vehicle in which I was interested was already pulled up to the door ready for my inspection. I declined to purchase and there was no pressure by Tim to find another. At home I looked through their inventory and found another. I set up an appointment and Tim had the vehicle ready, and let me take my time alone to give it a thorough look over. At no time was there any pressure and when I decided to move forward, the process was pleasant. The remaining process with the dreaded Finance manager was equally satisfying. There was no attempt to wear me down and buy any options – though they made sure I understood the benefits of the options – but at the end of the day, I declined the options in which I had no interest and they respected my decision with the utmost respect. The entire staff was incredible friendly and professional and this was the most pleasant experience I have ever had. Thank you, Five Star Ford Lincoln! Oh, and I got an excellent deal on a vehicle I love!

I recieved excellent service today from Brandon Mullis. He saved me time and money buy looking at my service record and identifying them problem. I was able to drive off in a matter of minutes due to his expertise and attention to detail. Thanks Brandon!

Patrick and Mark were very informative and helpful as we went through the process of looking for a vehicle. I will purchase from this dealership again.

I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax. When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt. The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.

The purchase was very smooth. Entire deal was finalized prior to making trip to dealership. Entire sales staff was professional and courteous.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

We did the Online Purchase of a 2018 RAM 3500 Laramie. I could not find it on the website. Amanda in online sales found it very quickly. She sent me a quote and the window sticker. She beat the price of all the other deal ships. We completed the process the same day. Everyone at the dealership was very good at their job.

My salesman Gave the best presentation on the cx5 I have ever had. On any vehicle I. Have ever looked At I was ready to buy without driving it. The test drive was super. The problem was the salesmanager. He was like a vulcher. I went back with wife to just let her look but he was circling her car b4 she could stop. He never would except my offer or ever actually give me a counter offer. I bought the same car in Atlanta on the phone

I highly recommend shopping here for a car. Had a great experience with Adam Lucas. I left there feeling like i was not taking advantage of.

We had been checking out cars for weeks and I was starting to think we would never find the car we wanted. When we walked into Sutton Acura it was a perfect fit. The salesman Mason was able to answer all of our questions and the Sales Manager Warren took the time to show us the vehicles clean CARFAX, in-house service records, and comparables for our trade-in. Most dealerships try to pressure you into making an emotional decision, but we asked lots of questions and in the end, the car and dealership sold itself. They even gave us a complimentary free first oil change/servicing and were able to give me a loaner vehicle even though I hadn't remembered to call ahead and reserve one. I'm blown away with the level of service and look forward to sending friends over to Warren and company for their next car purchase.

Service from Billy Carter was excellent. They did the repair in a timely manner. The facility was in excellent condition. Billy was very helpful and the work was done in a timely manner

Jamey Harrelson was the best car sales person I have ever worked with. We went to the dealership on a Thursday evening.. Jamey took the time to listen, understand our needs and did not hesitate to let us look at alternatives and drive as many cars as we wanted. Ended up buying a certified used vehicle for a fare price and closed the deal after hours. Jamie asked us to come back on the weekend so he could explain and setup all the technology in the vehicle, which we took him up on. That was going beyond expectation. Plus we left with a full tank of gas. We had a good experience over all.