We stopped in to just look at cars. Loren our salesman was so awesome! We did not feel pressured at all. Loren took great care of us and we had the ford escape the next day. Loren went over everything in the car. He even synced up our phones for us. The customer service from t h e time we walked in was just amazing. We will always come back for Loren when we need a new car. I never knew purchasing a car could be so easy.
2018 Ford Fusion SE Review
New Car!
by Claire Gryder from Gorman Tx
January 18, 2019
4
I absolutely love this new car I just purchased!! It fits alll of my families needs and gets amazing gas mileage. I highly recomend this car!
My Salesperson Taylor Butler, was Excellent on the purchase of my 2018 GMC Sierra. I will recommend Her to all my Family and Friends. The Staff of the Dealership was Super Nice as well. When you need to Buy a New Car or Truck this is the Place to go. Thank YOU. Durand Capers
Gordy was my Salesman and i must say his knowledge of Ford products really impressed me! I had only 2 questions after we finished because he covered everything!
The dealership facility was clean, comfy and professional. Everyone greeted me with a smile and a Hello!
My experience was great at Avis Ford. I plan to return.
2016 Ford Fusion SE Review
A great AWD sedan
by Nikichristine from Muskegon, Michigan
April 21, 2019
5
I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.
If I could give this dealership a six star rating, I truly would do so. My salesperson was Vanessa Vermette, and I have a several buying experiences now here at Pat Milliken Ford that I would like to share. Eight months ago, I bought my very first truck used from the dealership. It was a 2014 F150 King Ranch, and with the help of my mom as a co-signer, I drove off the lot happy as ever in my Ford Certified pickup truck. I used this F150 as my daily driver, but I realized over time that having a truck equipped for max towing didn???t make sense with all the extra money I was spending on gasoline while having nothing to tow. I absolutely love the King Ranch, and I plan on getting another one in the future; nevertheless, I decided in the last week that it was more practical to lease an newer XLT to save money on my payment and on gas. Now I knew I would have negative equity by getting out of a used truck so early, so I shopped around various Ford dealerships to get the best value for my trade. I went to Suburban Ford, and they completely tried to rip me off???they said my loaded King Ranch was only worth 27,000. I walked out the door when they came back with that number on top of saying that I could lease the 2018 Special Edition XLT that I wanted for 200 dollars more a month than what I was currently paying. All I said to them was ???absolutely not.??? Tom Holzer Ford gave me a more reasonable appraisal for my King Ranch, but the Special Edition XLT that I wanted was not even in stock. Keep in mind that I was going from a King Ranch to an XLT; the Special Edition was a must-have for me, because I still wanted a pickup truck that had that ???wow factor???. Finally, I came to the dealership that gave me my first chance with buying my King Ranch. I was only 20 at the time, so getting approved credit-wise for such a nice truck was a big deal to me. I told Vanessa???s partner (Vanessa was still on vacation at the time) about my situation and that I wanted to lease a 2018 Special Edition XLT that they had on the lot. David let me drive the new truck while they appraised my King Ranch. I came back to hear that, contrary to ???all??? that Suburban Ford could do for me, Pat Milliken gave me 31,000 for my truck, 4,000 dollars more than Suburban???s rip-off appraisal. It was also music to my ears that David said that I my payment would be LESS than what I was currently paying. So without hesitation, David put it on hold for me, and Vanessa helped me with the rest of the leasing process two days later. So at the end of the day, I went from a rather gas-thirsty 2014 King Ranch with a 3.5 Ecoboost to a more fuel efficient 2018 XLT Special Edition with a 2.7 Ecoboost to use as my daily driver for the next three years as a lease. And better yet, because of paying for the King Ranch on my own for the past eight months, I got approved this time around without a co-signer. With both times that I???ve been there, Vanessa as well as the financing managers made the process of buying a truck easy and hassle-free. Never again will I go to any other dealer but Pat Milliken Ford; for all the reasons posted above, they are nothing less than the best Ford dealership around. I will be a customer for life, and hopefully my story will be convincing to others who read it and are on the fence about giving Pat Milliken a shot. Go there and experience their outstanding customer service; they are family-owned and truly care about their customers and clientele. Vanessa will get you into the vehicle that you want at a price you can afford, and even if you don???t work with Vanessa, I know this is true for the rest of the salespeople at Pat Milliken Ford.
2018 Ford Fusion SE Review
Most Dependable and Comfortable Car I've owned.
by Donna from Fort Mill
January 22, 2019
5
Absolutely love this car. Especially all the bells and whistles on it, such as heated / Cooling seats, heated steering wheel which by the way comes in handy in the cold weather in Fort Mill / Charlotte NC where I work. As well as window defroster for the windows and too many more to name.
Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5727 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Ford Fusion Platinum Review
Awesome fusion
by Alfreddwm1 from Virginia
February 6, 2019
5
It is an excellent vehicle. You will definitely not regret it.It runs very well and still looks new. Prices are negotiable but has to be in a reasonable standard.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5727 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
My wife and I have been buying cars for 30 years and have never had the EXCELLENCE we received from Joe Giancana!!! The level of service was 10 STARS!!!! Thank you North Brothers for finding him!!!!
2018 Ford Fusion SE Review
Great car- Great value
by BSmith from Marietta,GA
March 15, 2019
5
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.
I went into this dealership on Monday looking for a used car. Joe G was who I worked with and I would highly recommend him if you're looking for a car. He was very personable and made sure I was taken care of. I drove my new vehicle home that day! You can tell the employees strive on integrity. I hope you think of this dealership when you're ready to purchase a vehicle!
2018 Ford Fusion SE Review
most reliable vehicle I’ve owned!
by Molthopw from Fayettville, NC
February 18, 2019
5
This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.
I bought a used 2002 F-150 and took it to Bill Brown Quick Lane for "the works" to get the oil changed and the tires rotated. During the standard safety inspection they found out that the entire front end on this truck was worn and most likely the original parts!
Had I take it to an oil-change place, they never would have inspected the vehicle and one day a ball joint or tie rod end would have failed, causing much damage.
I got a fair price for top-quality parts and expert professional service. I will always place my trust with the technicians at Bill Brown Ford Quick Lane!
Even though there was a mistake programming the computerized key I purchased, staff was very helpful. It was clear they cared that I'd be satisfied. This was particularly true of James Wilder, my main contact person and liaison to my services and problem-solving issues, but it was also also true of a young man who drove me to a restaurant one day and then returned my car to me the next day, and even true of the technician who programmed the key I purchased. They seemed to be doing everything possible to ease my inconvenience. Just that they cared, and that they did not take problems I might experience in the process for granted, made my experience a positive one. They cared! : )
Joe Giancana was amazing! He was a help before I even stepped onto the lot and found me the perfect car! I look forward to working with him again.
2018 Ford Fusion SE Review
Nice Sporty Car
by NurseEB from Ocala, FL
January 16, 2019
5
This car is awesome, nice ride on the highway, lots of room, lots of features, great on gas, and the leather interior is beautiful, would definitely buy again!!!!!
David Deckard is THE ABSOLUTE BEST service advisor!
by Anthony J Parisi from DealerRater.com
December 6, 2018
3.8 (1030 reviews)
As of this writing, I have been bringing my 2010 Ford Fusion for service to Suburban Ford of Waterford (Michigan) for 8 years. Just by pure luck, the service advisor that was available to me at my initial visit to Suburban Ford of Waterford's Service was David Deckard. Because of the excellent service that David Deckard provided to me during my initial visit, for my second visit to the service department of Suburban Ford of Waterford, I again asked for David Deckard and, just as with my initial visit, David Deckard provided me with top-notch customer service. Ever since those first two very positive customer service experiences with David Deckard, every time I need service on my vehicle, I deal exclusively with David Deckard. He is extremely knowledgeable, professional, friendly, personable, and goes out of his way to be sure that I am completely satisfied with the service that he has provided. I am so pleased with the positive experience that I received from David Deckard through the years that I recommended him to everyone I know who owns or leases a Ford Motor Company vehicle. I can't say enough about how well satisfied I am with the excellent customer service that David Deckard provides. Go David Deckard!
2018 Ford Fusion SE Review
Great features for a reasonable price
by Roger from Ocala, FL
March 5, 2019
5
All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.
I had a tremendous experience working with Trevor. He did what he said he would do at every turn! He under promised and over delivered leading me to be a very satisfied fan of Ford and a raving fan of Trevor. I was going to buy a Chevrolet or Jeep and Trevor helped me discover the value of my Edge. I couldn't be any more satisfied then I am! Thank you Trevor! Jerry Hampton 248-830-4873 Jerryhampton10@att,net
2018 Ford Fusion SE Review
Everything it Does, It Does Well
by BenjaminL8772 from Hanover MA
January 15, 2019
4
This car met all of the criteria I wanted it to meet. It is exceptionally quiet, smooth, and reliable. I have enjoyed all of my time with this car and look forward for time to come.
I would highly recommend this dealership as they have really taken care of my aging in-laws and my family regarding our vehicle purchase needs. Laurie Moses is incredible at listening to our needs and offered us best possible price without pressure or wasting our time. She was mentioned in Oakland for being so good at her job, press:http://www.theoaklandpress.com/article/OP/20130411/NEWS/304119860 So far we have leased three cars with them and possibly looking to purchase another later this year. This dealership may not have the fancy bells and whistles as others, but they are by far the best American car dealership I have done business with. This is from experience as I have lived in Virginia, Colorado, Tennessee, and Georgia. But its always nice to come home and business with our neighborhood Ford dealer.
It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into something I can afford! He was truly passionate about putting me into a car that made me happy and worked very hard to find the best deal for me. He did not give up until I left the dealership satisfied with a purchase. I love my new car and I have recieved sooo many complements!! I will definitely recommend Taylor Ford to my family/friends, Thanks Frankie!!
2018 Ford Fusion SE Review
wonderful
by Riley from Shelby Twsp, Mi
January 9, 2019
5
do not like having to gear shift that circle thing drives me crazy.
do not like the touch screen to much time with eyes off road
by Ford Fusion--my golden chariot from DealerRater.com
November 6, 2018
4.7 (1151 reviews)
Such an excellent adventure! After my wonderful 2007 Focus was totaled, I decided it was time for a newer car through a lease. I now drive a "golden chariot"--2017 Ford Fusion. Andrew Louttit is so professional, personable, and thorough. This is my first lease after 15 years so was anxious. Andrew was so patient and caring. I felt comfortable and confident that I had a great deal and the perfect Ford car. WOW! All the new features and the Fusion is so quiet. It is taking some time to get used to the dial gear shift and the push button start, but it is such a joy getting into a new car! Thank you Taylor Ford for all your care.+
2018 Ford Fusion SE Review
Excellent car.
by Abogard from JACKSONVILLE
January 9, 2019
5
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
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