New and used 2025 Ford Mustang Mach-E GT for sale near North Laurel, MD

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

My second purchase from Bob Davidson Ford and once again it was a great experience. My wife and I had a couple of options and we chose to return and glad we did, we got a great deal on our truck and the level of service and value is top-notch. Thanks so much and we will be back.

I had an amazing experience at Honda Norris they were very helpful.made it happen very nice and Eric was definitely the best salesman appreciate Honda Norris for their best service! Thanks

I had an excellent experience ! I had my 6 month oil change and other service done .

I was randomly shopping around for an oil change service in the area and called this dealership’s service department. I was hesitant as I don’t have a Ford/Lincoln but the website stated it services all makes and models. Spoke with person in their quicklane department and he seemed hesitant but said “yes” they could service the vehicle. Received reasonable price quote however oil change services are only done on a “first come first serve basis” and they don’t allow for appointments. Unfortunately my schedule doesn’t allow me to be dependent on a shop that I can’t make an appointment and it would have been an inconvenience work and schedule wise for me to get the work done there. I did call another time for a sales question and inquiry and their salesperson Jess was very friendly and accommodating. Inventory that they show online seemed to be accurate and in stock on their lot!

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

Excellent experience and exceptional customer service (Jay). They diagnosed and resolved my issues. Very happy with my service.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

I have been buying from Mike Zeller for years and Sheehy even longer. I had a problem with my current car and I needed to get another one. I bought one, and was not happy and brought back. I assumed that was it, I was stuck with no car to take my wife and me anywhere or work or anything. The day after I brought back the first car, Mike reached out to me and said he may have an option. He told me his thoughts and I was so excited I almost cried! In my current situation, the stress of fixed income and no car was so overwhelming. He kept working and found the right one. I came up and signed up immediately and my payment was less than before for a better car! Thanks Mike for not giving up on me and my family. Thank you Sheehy for always being there.