New and used 2025 Ford Mustang Mach-E Premium for sale near Germantown, MD

I was very happy with the outcome of my car. Everything was fine. I’d like to. Personally, thanks one of the workers Mr. J was very prompt to his decisions The driver that took me around to get the to get the rental car, Mr. Sterling was very very impressive. Good driver.

easy transaction great price fantastic service second vehicle purchased from them will use them again

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

A few weeks ago, my husband and I were casually browsing the used car lot at Sheehy Ford when we were approached by Axel Jimenez. He offered to answer any questions we had and assist with test drives. We ended up trying out a few cars and found one we absolutely loved. Throughout the entire process, Axel was fantastic—professional, courteous, and never pushy or aggressive. We truly appreciate all of his help, and he has continued to be responsive and supportive with any questions or needs we've had since our purchase.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Excellent experience and exceptional customer service (Jay). They diagnosed and resolved my issues. Very happy with my service.

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

Tiffany was amazing to work with. They picked up my truck took it in and brought it back to me the same day! Best part was they offered to pick it up for free. I will be back here to purchase my next truck.

All work was completed within 2 hours for Timely faction they have worked on all my vehicles that I have purchased from voice and I really appreciate his kindness and effort towards timely work