New and used 2025 Ford Mustang Mach-E Premium for sale near Haymarket, VA

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

Bob at the service department was awesome keeping me informed and making sure the job was done quickly and professionally. They have always treated me right

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

The service department are very helpful and they take the time to explain what needs to be done and why.

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

Kayla is awesome. She and her manager made my experience simple and easy. I highly recommend Battlefield Ford. I am now looking to possibly purchase another new vehicle from them.

Jon was great in helping us get our vehicle back on the road again. Ourisman Ford of Manassas service department is outstanding! My car broke down on the weekend and when I called the Ford dealership near my house (Koons Ford of Woodbridge) they told me they could not get to it until mid-November (I called on 10 October). My transmission would not let the car drive and had a code on my Ford Pass that said there was a sensor problem which I told them. I told them I was going to call other Ford Dealerships and the Koons Ford service tech told me go ahead because all dealerships have a shortage of mechanics, and no one will be able to get me in sooner. I called Ourisman Ford of Manassas service department and talked to Jon who told me to bring it there. I had it towed to them and Ourisman Ford of Manassas service department had it fix the next day! Outstanding service! I have been a loyal customer to Koons Ford of Woodbridge for over 10 years and bought and had my cars serviced there (bought 7 vehicles over the 10 years). When that dealership was Cowles, it was great, but since Koons took over it went downhill. I have found a new dealership in Ourisman Ford of Manassas. This dealership is over 15 miles from my house versus 4 miles to Koons but when it comes to customer service Ourisman Ford of Manassas is tops!

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.