New and used 2025 Ford Mustang Mach-E Premium for sale near Hazel Crest, IL

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

Vehicle was diagnosed and repaired in a very timely manner.

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

Excellent service, Mike Mashburn was great host, great communication and understood my car's needs and acted accordingly.

They were very friendly and helpful. They made the car purchasing process easy and the test was easy also. I would purchase another car in the near future for Currie Ford in Frankfort, IL.

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Packey Webb on ogden ave in Downers Grove is great to work with from the buying process to getting service done on car. Great, friendly employees who are honest.

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!