New and used 2025 Ford Mustang Mach-E Premium for sale near Irving, TX

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

The sales people I dealt with were very interested in finding the exact truck that I wanted and were transparent on all the costs and how the value of my trade in was done. The entire process went well.

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Excellent service great service really appreciate them they are very good and courteous.i plan to go back to them in the near future

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Our buying experience with Kevin Baldwin at Prospect Ford was excellent! The truck we were interested in at Prospect was 3 & 1/2 hours drive from us so Kevin sent a detailed video of it which sold us on it. They negotiated a bit on the price & I drove away happy! Definitely worth the drive! Thank you Kevin & Nick

I called on the Pre-Owned vehicle I was interested in and dealt with Presley Wickham, the salesperson and Scott Miller, the General Sales Manager. I explained I was very interested in the truck but did not feel comfortable leaving my house as I have recently had surgery. Long story short, they completed EVERY aspect of my deal online and over the phone and email. Presley showed up to my house in a mask and gloves and we did business on the tailgate of the truck by signing the paperwork. The truck was immaculate on the inside and I can tell it had been totally sanitized. I cannot stress to this dealership my gratitude of taking such good care of me and being so mindful of being careful during COVID-19. Thanks again Presley and Scott at Town East Ford...I am a customer for life. Aaron

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Very satisfied very happy. Very excited about our truck Kamden and Travis were great. Very helpful and professional ,this ford truck is our first new purchase in 17 years , thank you guys. God bless

Found the deal of about 10K off sticker price online. Upon arriving got 4K more for my trade in than expected and to top it off, had small extended warranty given to me for free.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional