New and used 2025 Ford Mustang Mach-E Premium for sale near Plainfield, IL

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

Packey Webb on ogden ave in Downers Grove is great to work with from the buying process to getting service done on car. Great, friendly employees who are honest.

They are simply amazing. Ken the service advisor is amazing and always takes care of me. Always makes me feel like I’m part of the family and my needs are always number one. Keep up the good work, everybody.

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

Service, facility and staff were great. I highly recommend this location. I will be returning.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I just bought a a Ford Escape. My salesperson Shayan Sheikh was very helpful and friendly. I would recommend to others looking for a good deal.