New and used 2025 Ford Mustang Mach-E Premium for sale near Saint Charles, IL

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

Ford/Mercury customer since 1984 Mercury Grand Marquis purchased new. 1999 Ford Explorer purchased new. 1990 Mercury Topaz purchased new. 2000 Mercury Sable purchased new.

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

I was looking for the new Ford Mach-E and Mike was great at getting me exactly what I wanted. The process took a while because of demand and delays but he was super helpful throughout the process and got me everything I wanted. Bob on the finance side really helped get things pushed through for me as well, so would definitely come again for my next car purchase!

We stopped in looking for a car for my son. I had an idea of what I wanted to pay. They easily made it happen. He loves the car.

A low tire pressure alert brought me into Hawk Ford where I've always received EXCLLENT. This visit was much the same...EXCLLENT diagnostic and inspection of vital areas. Colin Lieb and his team were outstanding with customer communications and expert in explaining the troubles needing repair. A broken driver's side outside mirror needed attention and was replaced in full, with care and efficiency. I'm thankful for the parts ordered and service so professionally completed. Hawk Ford employs excellent professionals and talented mechanics who know the way around any car or van or EV. Thank you for this Quick Lane customer care and availability.

Great customer service and vehicle selection. Always willing to help out to have a positive experience.

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

The staff is honest, knowledgeable and professional. The sales contract was straight forward, they explained everything and they were very fair. I will definitely come back every time I need a car.

Great service! Always helpful in diagnosing issues, keeping me informed, great work and value! Appreciated!

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

Everyone at Friendly Ford in Roselle was great to work with!

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

Great experience, if your trying to buy a vehicle used or new go to ROESCH FORD and ask for Alex, he?s very professional and very nice, I will recommend him to anyone

This is my Second purchase with them, they have a excellent team and overall great experience with tons of details explained.

Great Service Department. JR really works hard for you. Thank you

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

Serviced my Bronco Sport due to a recall. They could not have made the process any easier. 5 stars for certain! Easy set up, on time pick up with fast and friendly service.