New and used 2025 Ford Mustang Mach-E Premium for sale near Sansom Park, TX

Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

I had a great experience with getting my new Ford Bronco Sport. I knew the exact car I wanted and they were able to make it happen for me. Huge thanks to Floyd for his wonderful customer service & very professional in handling our questions. David (Finance) was also a pleasure to work with in getting me a good deal & can?t wait to work with them moving forward!

Very fast response. The staff are so friendly. I would recommend to all ford owners to use Westway ford.

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

I was having oil change and other service done to my car and it was quick. It was a Friday afternoon around 2 o?clock and they were able to do all that work. And that was service.

Excellent all around. Talk to Wael if you buy a car here....he's helpful, knowledgeable, and friendly. Zach, Hayden, and Chad are great also. Thanks guys.

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

As usual always great to see my advisor Santo Flores, great experience when I was able to get my car in an hour before service closed and was out in no time, and was given the recall part on this visit after a year waiting, thank you Santo for making time to service me and my truck, always making me feel important.. thank Grand Prairie Ford for a such a good employee.

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

This was an excellent place to buy a vehicle. They made it pressure free and easy. I would absolutely recommend going to Ford AutoNation to purchase your next car.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!