New and used 2025 Ford Mustang Mach-E Select for sale near Rancho Santa Margarita, CA

Chris was sales guy and very pleasant and straightforward. Didn't like dealership policies of forced add ons that made the price not affordable anymore. They advertise a low price and then add another $2-3K. feels wrong to me. wouldn't buy from them.

The only thing I would say is since my Bronco was a demo and I?m the only owner, it came with old French fries under the seat as well as a bag of old Red Vines in the center console. I reached out right away so Ford would do better when they wash the vehicle for other customers. They also apologized and offered me another car wash, however my time is very limited and am not able to go back the Ked Grody Ford for that anytime soon. It?s very appreciated though.

First-time buyer at AutoNation Ford Tustin, and the experience was excellent from start to finish. Jonathan Castillo was attentive and helpful throughout the entire process. Since the purchase, Pam and the Ford team have done a stellar job following up to ensure everything is going smoothly. I?ve also had my car serviced here and, based on both experiences, I can confidently recommend AutoNation Ford Tustin for your Ford sales and service needs.

they were all very nice. we went to buy a specific car. they did not try to upsell us. they did not look down upon us. they didn?t say or you can afford more than this

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

Even though Ken Gordy is not the closest Ford dealer to my house, it?s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service and honest. Service Rep Mario is the absolute best. He?s one of the reasons I will continue to come back. I found Ken Grody a couple years ago on a Saturday when I needed a new battery replaced and nobody else could help that I called. I called, Mario was the rep and I have been going there for my service and anything needed since.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!

Awesome buying experience with William C. He checked all my boxes for a great deal...including price! Highly recommend his professionalism and willingness to meet my budget!