New and used 2025 Ford Mustang Mach-E for sale near Crofton, MD

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

Like working with Jay. His workmanship is excellent. No complaints at all. He is always polite and very considerate.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

The person who sold me the car was to busy to call me back after. I had to go over them. The percentage was high for my 800 credit rating.

I just bought my seventh car from this dealership. Once again, great service from all involved. it's hard not to consider Derek in sales and Steve in finance as friends after all this time, and it's always a pleasure to work with these guys. I can't imagine buying a car anywhere else.

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Brought a 2025 Bronco from them and Logan was great to work with. They got me the number I was looking for and walked out with a new Bronco!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

I had an amazing experience at Honda Norris they were very helpful.made it happen very nice and Eric was definitely the best salesman appreciate Honda Norris for their best service! Thanks

I was most impressed by the promp, courteous, no hassle transaction. Rose, and Malcolm was so helpful, attentive to my family needs. I have to say they made the process so easy.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

My second purchase from Bob Davidson Ford and once again it was a great experience. My wife and I had a couple of options and we chose to return and glad we did, we got a great deal on our truck and the level of service and value is top-notch. Thanks so much and we will be back.