New and used 2025 Ford Mustang Mach-E for sale near Franklin Farm, VA

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I had another dealer check a noise coming from my front righ1t wheel. brought it in 8 times they could not find problem. had always had to live it a few days. left it at sheey, problem fixed first time

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

I have been buying from Mike Zeller for years and Sheehy even longer. I had a problem with my current car and I needed to get another one. I bought one, and was not happy and brought back. I assumed that was it, I was stuck with no car to take my wife and me anywhere or work or anything. The day after I brought back the first car, Mike reached out to me and said he may have an option. He told me his thoughts and I was so excited I almost cried! In my current situation, the stress of fixed income and no car was so overwhelming. He kept working and found the right one. I came up and signed up immediately and my payment was less than before for a better car! Thanks Mike for not giving up on me and my family. Thank you Sheehy for always being there.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

The service department are very helpful and they take the time to explain what needs to be done and why.

Just bought a car here and truly an amazing experience! Sebastian Layser helped me and he truly was the nicest and easiest person to talk to! I didn't believe i was going to buy one but loved it and he truly helped me love it more!

I love my new car! Mario Fernandez you were great. Britt Ford you have an awesome team and they were very professional. They truly gave me the best deal. I have been looking for a car on many sites for a couple weeks and I have seen a lot of cars. The cars were dirty and had misleading descriptions. I found my car at Britt Ford and I was totally impressed on the cleanliness and an accurate description of the car. I’ll be a repeat customer. Thank you Britt Ford!

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.