New and used 2025 Ford Mustang Mach-E for sale near Haltom City, TX

Sales manager Michael beyond AWESOME! He jumped through hoops at every request. Great salesman and person. I would definitely buy a car here again. Recieved fair offer on trade too

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

Francisco was great. All in all, it was an easy transaction. I'll shop there again.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service.

Had a great 1st time car buying experience! They made it a stress free process for me. Enjoying my 2017 Nissan Rogue and have zero issues with it so far!

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Great deals, friendly staff, great customer service, very professional, would definitely buy from here again

I had a check engine light on, so I took my vehicle in for repairs. My service advisor Amber was very helpful, professional and ensured my issues were addressed.

I was looking for a Ford Explorer online, Arlington had just the one I was looking for. Floyd, Jake and David made it happen. Floyd was great! Since I had to pay for the car even before I physically saw it, Floyd took a lot of Pictures for me and Videos. David got the paperwork done and sent it to a local dealership so I could sign and send it back with the check on 7-14-2025. I am still waiting for the title in the mail. However, I do have a temporary plate from Texas. Jake got the car shipped and I received it on 7-27-2025. A little stressful for me, as I ready paid for the car, and therefore Jake as AutoNation Shipping Company was a little hard to nail down on the delivery date. Overall, a Great experience and I have driven the car now and I love it!!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

They got me taken care of with an oil change and repaired my driver side front tire and replaced my rotors on the front and even washed my ride

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended