New and used 2025 Ford Mustang Mach-E for sale near Hinckley, IL

Jesus and managers were easy to work with even when presented an unusual situation. You get a strong confidence in trust from this group. Highly recommended.

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Kept me appraised of what needed to be done . Went over the work done and what would need to br done in a future service. They washed my car.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

Fair Oaks was the only LIncoln dealer that had (in transit) the exact 2025 Lincoln Aviator model and color scheme we were looking for. We were able to connect with them online and make a good deal on the purchase without having to make the extensive drive to the dealership. Krystal (internet sales manager) was great to work with. She handed us off to Eddie to complete the paperwork. All documents were completed online in the comfort of our home, and Eddie delivered the vehicle to us at home the day it arrived. Eddie continued to follow up after the sale to make sure we were satisfied and answer any questions we had about the vehicle. I can highly recommend this dealership.

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

My wife and I drove from Chicago to come and check out a certified Ford Escape. They gave us a very fair trade-in for our original car. They whole process was great and we look forward to getting our vehicle services or any other cars from this location.

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!