New and used 2025 Ford Mustang Mach-E for sale near Merrifield, VA

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

From the moment I walked in the dealership they were very welcoming and attentive of what I was looking for. No salesman pressure what so ever. Finance department was very good at getting a good rate.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Micheal Zeller was exceptional to work with. He found the perfect car and was extremely helpful in putting the right deal together for us.

Made sure everything I needed done was taken care of in a timely manner. I will definitely be a repeat customer

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

Wendy, in Service Department, did a professional job in getting my vehicle serviced and provided a list of things that may be needed in the future to be done. She is knowledgeable and courteous.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

A few weeks ago, my husband and I were casually browsing the used car lot at Sheehy Ford when we were approached by Axel Jimenez. He offered to answer any questions we had and assist with test drives. We ended up trying out a few cars and found one we absolutely loved. Throughout the entire process, Axel was fantastic—professional, courteous, and never pushy or aggressive. We truly appreciate all of his help, and he has continued to be responsive and supportive with any questions or needs we've had since our purchase.