New and used 2025 Ford Mustang Mach-E for sale near Pimmit Hills, VA

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

Jon was great in helping us get our vehicle back on the road again. Ourisman Ford of Manassas service department is outstanding! My car broke down on the weekend and when I called the Ford dealership near my house (Koons Ford of Woodbridge) they told me they could not get to it until mid-November (I called on 10 October). My transmission would not let the car drive and had a code on my Ford Pass that said there was a sensor problem which I told them. I told them I was going to call other Ford Dealerships and the Koons Ford service tech told me go ahead because all dealerships have a shortage of mechanics, and no one will be able to get me in sooner. I called Ourisman Ford of Manassas service department and talked to Jon who told me to bring it there. I had it towed to them and Ourisman Ford of Manassas service department had it fix the next day! Outstanding service! I have been a loyal customer to Koons Ford of Woodbridge for over 10 years and bought and had my cars serviced there (bought 7 vehicles over the 10 years). When that dealership was Cowles, it was great, but since Koons took over it went downhill. I have found a new dealership in Ourisman Ford of Manassas. This dealership is over 15 miles from my house versus 4 miles to Koons but when it comes to customer service Ourisman Ford of Manassas is tops!

Art was kind enough to set an appointment for me to have a tire checked out. They were thorough and fixed the problem.