New and used 2025 Ford Mustang Mach-E for sale near Pimmit Hills, VA

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

The service department are very helpful and they take the time to explain what needs to be done and why.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

Ashley checked me in. She informed me in a short time what my vehicle needed and the cost estimate. I authorized the service and was totally satisfied with the timely and quality service. Kudos to all.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

I would like start off by saying everyone at this dealership was amazing but one individual person really stuck out and made our experience amazing this was Brandon he helped my get my dream vehicle all in the same day while making sure I was comfortable and also offering water, coffee and anything else we needed he truly was awsome and so patient with us trying to get us the best deal and my dream vehicle all in one. I couldn?t recommend this dealership enough to anyone else especially Brandon!!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I have been buying from Mike Zeller for years and Sheehy even longer. I had a problem with my current car and I needed to get another one. I bought one, and was not happy and brought back. I assumed that was it, I was stuck with no car to take my wife and me anywhere or work or anything. The day after I brought back the first car, Mike reached out to me and said he may have an option. He told me his thoughts and I was so excited I almost cried! In my current situation, the stress of fixed income and no car was so overwhelming. He kept working and found the right one. I came up and signed up immediately and my payment was less than before for a better car! Thanks Mike for not giving up on me and my family. Thank you Sheehy for always being there.

Just bought a car here and truly an amazing experience! Sebastian Layser helped me and he truly was the nicest and easiest person to talk to! I didn't believe i was going to buy one but loved it and he truly helped me love it more!

We bought a vehicle from Sebastian Layser at Sheehy. He showed us around the wide selection of vehicles on the lot and was patient with us while we made our decision.

Well helped me purchase my 2016 Subaru BRZ, he is a great person who is honest and clearly knows his stuff, thank will

Michael Zeller was absolutely great and funny, the buying experience was quick and easy. It was also my first time buying a vehicle on my own, so I was nervous but he made me feel comfortable and helped me understand the whole process. He made sure I was given the top dollar for my trade-in and made the buying experience super easy. I definitely recommend buying from this dealer and if you want someone to make you laugh and keep you relaxed during this process, definitely use Michael!