New and used 2025 Ford Mustang Mach-E for sale near Saint Charles, IL

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

Ford/Mercury customer since 1984 Mercury Grand Marquis purchased new. 1999 Ford Explorer purchased new. 1990 Mercury Topaz purchased new. 2000 Mercury Sable purchased new.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

Packey Webb on ogden ave in Downers Grove is great to work with from the buying process to getting service done on car. Great, friendly employees who are honest.

They are simply amazing. Ken the service advisor is amazing and always takes care of me. Always makes me feel like I’m part of the family and my needs are always number one. Keep up the good work, everybody.

We went to Westfield Ford to begin the process of looking at plug-in hybrid vehicles. Rick Blumerichmet us as we entered the showroom and was very effective in helping us determine our needs. The vehicle that we were interested in, in the color we wanted, was in stock. Rick did a great job of getting us all of the discounts that were a bit available and we secured, a favorable price. The service level that will be provided going forward is excellent. Westfield Ford has a mobile service man that can come to our house to perform some maintenance activities. They also will pick up at the vehicle and return it to us from the dealership after servicing for more extensive repairs. Overall, we were very happy with Rick’s professional assistance, and the process and highly recommend Westfield Ford.

absolute best car buying experience i have ever had. No pressure tactics, no games, and Eric Finion was the absolute best salesperson. Helped me get the car i wanted at the price i could afford. really can't say enough good things about this dealership.

I was looking for the new Ford Mach-E and Mike was great at getting me exactly what I wanted. The process took a while because of demand and delays but he was super helpful throughout the process and got me everything I wanted. Bob on the finance side really helped get things pushed through for me as well, so would definitely come again for my next car purchase!

Had an amazing experience with Michael, Dave, and Robert help make the process of getting my new car easy and in a timely manner!

Great environment and experience! Made everything easy and great communication from all members of the team.

Excellent service, Mike Mashburn was great host, great communication and understood my car's needs and acted accordingly.

Mike and Bob great guys gave me a great deal better than other dealers nearby really chill and know how to work with their customers. Super nice people and overall great experience very happy with my visit would recommend quick and fast no pressure they are simply great.