New and used 2025 Ford Mustang Mach-E for sale near San Juan Capistrano, CA

Chris was sales guy and very pleasant and straightforward. Didn't like dealership policies of forced add ons that made the price not affordable anymore. They advertise a low price and then add another $2-3K. feels wrong to me. wouldn't buy from them.

We purchased a Bronco from AutoNation Tustin Ford and had an awesome experience working with the sales staff. We were walked through all trim and option levels, and found the Bronco that perfectly matched our needs and budget. There was never any pressure and negotiations on price were friendly, honest and respectful. We could not have asked for better customer service.

Good overall experience. As always, the dealership tried to slip in extra fees. This does not make this dealership any worse than others, but I won't give 5 stars when this happens. In our case, the sticker price was not what we saw when we sat down to negotiate. There was a $1,300 charge added for a security feature the dealership had installed. I had that removed: sticker price on a used car should be everything that the car is. I did not choose a $1300 option. The dealership worked with us and was friendly, except for the finance guy. It was late at night and he got a little snippy.

First-time buyer at AutoNation Ford Tustin, and the experience was excellent from start to finish. Jonathan Castillo was attentive and helpful throughout the entire process. Since the purchase, Pam and the Ford team have done a stellar job following up to ensure everything is going smoothly. I?ve also had my car serviced here and, based on both experiences, I can confidently recommend AutoNation Ford Tustin for your Ford sales and service needs.

Autonation Tustin ford is all professional. I have purchased 3 Fords here and take advantage of the service coupons/discounts. Never had a bad experience .

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

Caren was efficient and worked to get a deal FAST. Her response times were fast and accurate and worked hard to show that she was willing to work with us