New and used 2025 Ford Mustang Mach-E for sale near Sansom Park, TX

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Dalton Stidham. One of kind sales man. Loved his knowledge of my vehicle and they way he talked about the positives. Wouldn’t want to go anywhere else.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Sales manager Michael beyond AWESOME! He jumped through hoops at every request. Great salesman and person. I would definitely buy a car here again. Recieved fair offer on trade too

Easy to make an appointment, Andrew was a great service mgr, fast service, the wash & vacuum is very appreciated! Good waiting rooms, coffee, television, clean restrooms.

Service was great, in and out in 2 hours, The facilities however are in very serious need of improvement and upgrades, this dealership has looked the same for over 20 years , I?ve done business with this store for years.

Burleson Ford - Matt Masters & his crew always take great care of me & my truck. Just returned from a 2500 mile vacation & no issues with the truck, ran great.

Alonzo went above and beyond to get my 2024 F-150 in and me into a rental vehicle. His responding to texts and questions I had is why I will be back using him and Auto Nation Ford.

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

I experienced professional and courteous treatment from greeting through sales conclusion by Devin Rudd .i should also mention the same from the financial agent. This was all after a horrible experience at Clay Cooley Ford.

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service.

Had a great 1st time car buying experience! They made it a stress free process for me. Enjoying my 2017 Nissan Rogue and have zero issues with it so far!

I had a check engine light on, so I took my vehicle in for repairs. My service advisor Amber was very helpful, professional and ensured my issues were addressed.