New and used 2025 Ford Mustang Mach-E for sale near St. Charles, IL

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

Ford/Mercury customer since 1984 Mercury Grand Marquis purchased new. 1999 Ford Explorer purchased new. 1990 Mercury Topaz purchased new. 2000 Mercury Sable purchased new.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

I was looking for the new Ford Mach-E and Mike was great at getting me exactly what I wanted. The process took a while because of demand and delays but he was super helpful throughout the process and got me everything I wanted. Bob on the finance side really helped get things pushed through for me as well, so would definitely come again for my next car purchase!

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

Had an amazing experience with Michael, Dave, and Robert help make the process of getting my new car easy and in a timely manner!

Everyone at Friendly Ford in Roselle was great to work with!

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

Great service! Always helpful in diagnosing issues, keeping me informed, great work and value! Appreciated!