New and used 2025 Ford Mustang Mach-E SUVs for sale near Barrington, IL

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

The finance manager was unbelievable , he realy bent over backwards to get us the very best rate. Then the next day he call and said he even get us a better rate. I can't say enough about this team of true professionals!!!! YOU HAVE A CUSTOMER FOR LIFE !!!!!

I work 3rd. So I set up an appointment online. They set me up with Dylan. Dylan contacted me via text. Asked what I'm in the market for. I gave Dylan a run down. We set up a day & time. When I arrived Dylan had A few trucks lined up & ready to go. I gave more in detail on what I was in need of. One being the 3.5 twin turbo. Found a truck after looking at several of them. Only issue at the time was no trailer hitch. One of my requirements. Dylan had that taken care of. Kunes paid for the new hitch to be installed. Everything went smooth from start to end. Dylan is a great guy to work with & made everything pretty much pain free. Even took care of lunch. What happens next is what is Important. After a month of owning the F150. I put new rims & tires along with running boards. Come to only find out one major thing was wrong. It didn't have the 3.5 twin but the 2.7. Lets just say I was pretty upset & felt taken for. stuck with a truck I couldn't use. I left a pretty crappy review. I contacted Jesse the general manager. I Explained the situation. He talked to Dylan & got back to me the same day. Dylan being a standup guy owned up to the mistake & both Dylan & Jesse went more than out of their way to make all right. They got me a bigger truck more than I expected it to be. They removed the rims & tires from the one truck to the other. The truck they got me was clearly worth much more money But kept the number the same. Mistakes happen for a reason. How those mistakes are handled is what's key. Kunes stepped up to the mistake ^ made it right. Thank You!! They proved to have an honest sales team & proved they want you to leave happy. They have my trust

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

On every visit in the past I was treated with courtesy and respect. Always service was done efficiently and to my satisfaction.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

We searched for 500 miles and Napleton had the color and exact model we wanted. Got an internet price and finalizing the deal was pretty stress free. Our salesman was great, our sales manager was great, and our finance manager was great making the entire process stress free and it's been a long time since we could say that, THANK YOU!!

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

Great service, The dealer picked up my car and dropped it off after service.

Omar, (Service writer) went beyond to help me with what my vehicle needed

Robert was so knowledgeable. He really made the whole experience great. The entire purchase process took less than an hour. I love my new Nautilus

Easy and pleasure to do business with Highland Park Ford / Lincoln . Whole process took about an hour . All documents filled easy and accurate. Second time buying car from them.

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

The service and parts departments offer consistently excellent, friendly service; both are staffed with employees with years of experience.

Had no problem everything went well,I just recommend ,faster communication,between the dealer and buyer,I would definitely recommend this dealership.I came from another state to purchase.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Justin from the fair oaks Naperville, was great, up front and honest. The Orland park Lincoln dealership was very shady and did not provide any comfortability like Justin in naperville did.

great customer service- Noel walked me through the myriad of options, and helped me make sure I got the right for me car! He showed me ALL the vehicles that may apply so I could be sure of my decision.