New and used 2025 Ford Mustang Mach-E SUVs for sale near Burleson, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Cameron was amazing to work with and made the whole process extremely easy. He was very knowledgeable about the vehicle. He has even checked on me a couple of times since I bought the vehicle.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

If it?s service you need, ask for Peggy. She is hands down the best service advisor I?ve ever had. If but in what you want, Ask for Mahmoud. He?ll get you in the vehicle you want, the way you want.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Very good experience overall, we were disappointed that there was no wiggle room on a $40,000 car, not even $50. The young man that sold us our car was excellent. We did have a problem in that They messed up our paperwork a little bit, but they were very quick to rectify it. I would say maybe pick a different dealership if you?d like to barter a little bit otherwise it was a good experience for us.

Great experience buying a used truck from AutoNation Ford Arlington. I worked with Leroi Bemenu, who was super helpful, honest, and professional. The entire process was done online and went smoothly from start to finish. The truck was exactly as described. Highly recommend Leroi and this dealership!

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

Awesome team this is the second purchase from this dealership and best buying experience we have had. We plan on trading up again in three years and will continue to buy from auto nation. Thank y?all again for a wonderful job.

Got oil change done and got brake fluid exchange done. The only thing I didn?t like was an oil drop on driver side. Probably technician resetting dashboard information. Hands get greasy I understand but be careful and wipe hands when getting in customers vehicles. Especially clean vehicles.

One of the Best online shopping experiences was. Been looking for a truck nationwide and found it in Grand Prairie TX, they been PROFESSIONAL and quick as I expected. Thank you, Mike Rodriguez and Grand Prairie Ford.