New and used 2025 Ford Mustang Mach-E SUVs for sale near Duncanville, TX

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Josh Stamper and North Central Ford provided an excellent buying experience. Friendly honest and professional.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Was flawless. And very professional..I appreciated the entire transaction. Salesman was easy to work with..

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

It had been 18 years since we purchased a new vehicle for our family. My wife and I didn?t know what to expect when we came to AutoNation Ford Arlington on Saturday, April 19. Let?s just say we were both very surprised. � � �We were met outside the entrance by Auday Khirawish. He was pleasant and professional. We have had bad experiences at car dealerships before, but this was not one of them. Auday provided us with the best service that we have experienced in a long time. � � �As we went through the contract, it was time to talk about financing which is not something that most people enjoy when making a large purchase � � �We had already set up our financing with another lender and shared our percentage rate with Kyron Session. As he checked our credit score, he came back to the desk and presented his offer. We were shocked that he offered us almost the same percentage rate. We agreed to his offer and went to his office to finish the paperwork. Kyron was pleasant and personable. It was like we were old friends catching up on our lives. � � �There is a valuable team at AutoNation Ford Arlington. At no time did we feel pressured into buying, even though at the end we did buy our pre owned from AutoNation. We are very pleased with our purchase and the sales team we had.

I have always trusted my 2011 Ford Edge with Ford Service since day one. I moved to Mesquite TX so I started to use Town East Ford. I had one service appointment with an issue but they went above and beyond to take care of it, even after a considerable amount of time had passed. This spoke to me about their honesty and integrity. Most other service departments would have ignored me, but they didn’t. So I will continue to use them and recommend them to all of my friends and family. Thank you, Town East Ford Service!

We had a great experience at Grapevine Ford! Michael made the process very smooth, with no surprises. We were impressed with their transparency- that you do not get at most dealerships. Very pleased and would highly recommend!

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith

Service was performed in a professional manner. People were friendly and helpful. Service performed work I request and informed me up possible upcoming maintenance on my vehicle.

Our work vehicle had some recalls due, and needed a new seal around the windshield and I booked the repairs via online services and was able to get a convenient appointment date/time very quickly. The service representative, Paul Segars was awesome and kept us up to date on the status of the vehicle. Vehicle was ready faster than expected and very much appreciated!