New and used 2025 Ford Mustang Mach-E SUVs for sale near Saint Charles, IL

They were nice enough and willing to deal some. They told me that they were going to mail me some touch up paint but I have not seen it?? They did have the windshield replaced like the said they would.

Robert was so knowledgeable. He really made the whole experience great. The entire purchase process took less than an hour. I love my new Nautilus

After enduring several negative experiences with high-pressure salespeople and questionable tactics, my wife and I visited Golf Mills Ford in search of a pickup truck. We arrived cautious, expecting more of the same, and were clear about wanting to explore their advertised vehicles and similar trucks in their inventory. To our delight, we met Martin, who completely changed our perspective. Martin was exceptional—welcoming, knowledgeable, and attentive. He promptly showed us the truck we were interested in, provided detailed information, and guided us to several comparable vehicles on the lot. There was no pressure to make an immediate decision, allowing us to leave and reflect comfortably. Three days later, we returned ready to purchase, and Martin worked seamlessly with our financial timeline. The next day, we drove our new truck home. The no-pressure approach and Martin’s outstanding service made our experience at Golf Mills Ford truly refreshing and enjoyable.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

Omar, (Service writer) went beyond to help me with what my vehicle needed

The service and parts departments offer consistently excellent, friendly service; both are staffed with employees with years of experience.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Service at Kia Willowbrook has been great with Luis overseeing our vehicles. We were at another dealership and had difficulty getting warranty work done correctly. We brought the vehicle to Luis in Willowbrook and he not only completed the job, but went the extra mile to research solutions and manage the process from start to end.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Fantastic experience with Vira Nahorna. Very helpful and the process was fast. Highly recommend this location

This is my Second purchase with them, they have a excellent team and overall great experience with tons of details explained.

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

Jose is the best i have bought multiple cars from him in the past years. when you get here make sure you ask for him.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.