New and used 2025 Ford Mustang Mach-E SUVs for sale near Westover Hills, TX

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Top notch customer service. Vehicle was cleaned. Vehicle was ready ahead of schedule. Professionalism was excellent.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Came in for a recall issue. Pete took great care of me. The issue was addressed quickly and was able to get my vehicle back same day. Great service!!!

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

Got it — here’s the updated review with **Valon** spelled correctly: From the moment I walked in, the team at Grapevine Ford made the entire experience seamless, professional, and enjoyable.Valon is an outstanding sales professional; knowledgeable, attentive, and genuinely invested in finding the perfect fit for my needs. Willie in Finance was equally impressive, walking me through every detail with clarity and patience, making the paperwork process effortless. Doni, the Sales Manager, brought a contagious positive energy and ensured everything ran smoothly from start to finish. What stood out most was the team’s chemistry, professionalism, and upbeat atmosphere. They didn’t just sell me a car, they delivered an experience that felt personalized, efficient, and even fun. Grapevine Ford is setting the bar high, and I can’t recommend them enough! ---

Cameron was amazing to work with and made the whole process extremely easy. He was very knowledgeable about the vehicle. He has even checked on me a couple of times since I bought the vehicle.

One of the Best online shopping experiences was. Been looking for a truck nationwide and found it in Grand Prairie TX, they been PROFESSIONAL and quick as I expected. Thank you, Mike Rodriguez and Grand Prairie Ford.

Awesome team this is the second purchase from this dealership and best buying experience we have had. We plan on trading up again in three years and will continue to buy from auto nation. Thank y?all again for a wonderful job.

It was actually a pleasure to buy a car! It didn’t take all day! The process was pretty quick! Michael was a great salesperson. I felt like I got a great deal on a really great pre-owned Miata.

Service manager was very attentive to my issues and everything was resolved. And I was provided with updates on a timely basis.

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

I purchased an F150 right off the showroom floor, and the entire experience was fantastic. We negotiated for about two weeks, but the final outcome was definitely worth it. Thank you, Grand Prairie Ford! Eric Hernandez