New and used 2025 Ford Mustang Mach-E for sale near Watauga, TX

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

As usual always great to see my advisor Santo Flores, great experience when I was able to get my car in an hour before service closed and was out in no time, and was given the recall part on this visit after a year waiting, thank you Santo for making time to service me and my truck, always making me feel important.. thank Grand Prairie Ford for a such a good employee.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

Gracias para Angel y Maria, por el excelente servicio que me ofecieron y por la promesa de encontrarme la 2nd llave de la camioneta.

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

Excellent all around. Talk to Wael if you buy a car here....he's helpful, knowledgeable, and friendly. Zach, Hayden, and Chad are great also. Thanks guys.

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

I recently purchased a vehicle from Selective Autoplex, and the whole transaction was done remotely. Nick Grisaffi was my salesperson, and he helped each step of the way from the purchase, having the vehicle transported to me, and the delivery of the license plates and tags. I am so happy that I got a vehicle I love and all the excellent help I needed along the way!

This place is the bomb.com. Would come back for sure. Thanks ash and everyone at automania. Fast and easy no hassles no pressure! Great deals