Used Ford Mustang Mach-E Select for sale near Laguna Woods, CA

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

Thanks to everyone at Huntington Beach Ford for helping me with my purchase of a transit van all the way from Hawaii awesome staff 👌

Had my car repaired at the body shop. Workmanship looks good as if nothing happened. Wendy was very professional & polite. She provided updates via text as well. A+

Salesman very professional and polite. He answer all of my questions. He made my car buying very easy. At the end of the deal he walked me through different options my vehicle came with. Again salesman was very professional

Purchased this car 10 months ago, and it's been perfect in every respect, and completely in contrast to the Tesla Model Y we just foolishly picked up 10 days ago as a 2nd car. The Tesla has already had two problems and we're trying to get it serviced. I wouldn't know about Ford's service because absolutely nothing has gone wrong with the Mach-E and it's a delight to drive. My wife loves the design, it's quick, efficient and roomy. We paid more than we should have for it, but it feels like a premium car and we're very happy with it

I just want to send a special thanks to Rob ( the new guy) and Norma ...they made sure to take care of all my needs... thank you both again !!!

I have owned it for 3 months now and gone 10,000 miles. I have driven it in Indiana, Illinois, Michigan, Ohio and Ontario. I have easily found charging stations and just line it up with lunch or dinner. Car has a few quirks but it is to be expected for the first EV model. Car rides beautifully and Blue Cruise is awesome (had a few times where it would make me keep the hands on the wheel when I didn't think it should). I haven't had range anxiety because most Targets, Meijers and Walmarts have fast charging. Almost all dealerships do as well. Ford is also sending a free Tesla converter which will just add to the availability of charging stations. My only drawbacks on the car so far is the back windshield is hard to keep clean and the windshield wiper is too small. I also wish the car recorded with all the cameras it has on it like the Teslas. Lastly, the plastic on the B Pillars look crazy with the oils from people's hands. Really hard to clean.

I came to Ken Grody Ford for a 2025 Ford Raptor and left with a truck I?m proud of?and an experience worth talking about. Dylan in sales went above and beyond. He wasn?t pushy, he wasn?t just trying to ?close a deal??he actually listened. That made all the difference. From the test drive to delivery, Dylan made the entire process smooth, professional, and efficient. He respected my time, answered every question straight, and made sure I understood exactly what I was getting. That kind of service is rare these days. This Raptor is a beast, and I couldn?t be happier with how everything was handled. Thanks to Dylan and the rest of the team at Ken Grody Ford?you?ve definitely earned a repeat customer.

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

Very easy process. Mario was very helpful selecting my vehicle, and looking at my needs as well as price point.

My first EV. I was ready to purchase a Ford Edge (internal combustion engine or "ICE") until I test drove the Mach-e on a whim. The quiet and smooth ride, power, ergonomics, and battery range immediately hooked me. I went home and researched EV and Mach-e's for a few days until I was sure that an EV was the correct choice and would work for my situation as well, or better than, a combustion engine. The dealer allowed me to test drive a loaner Mach-e for an entire weekend. Model purchased: California Route 1. This model has the longest range battery of all of the current model Mach-e's (312 miles) and is AWD (dual-motor). The Rt 1 is only one trim line up from the bottom, so it does not have ALL of the options in a Premium or GT, but it is still very nicely equipped for my needs. Pros: Power, fun to drive, quiet, lots of tech and safety equipment, well equipped, comfortable, consistently get claimed range or better, ease of charging at home and on the road with public charging, low cost of ownership (my home electricity cost is lower than the national average), enough storage space in the rear hatch and front trunk ("frunk") for my needs. Cons: Some rattles from trim pieces that need to be addressed, not a fan of EVERYTHING being controlled by the large tablet screen, relatively high purchase price compared to ICE cars, still less range than ICE cars, subscriptions to continue with all of the initial included options (SiriusXM, mapping and route planning with charging stops, Blue-Cruise hands-free driving, etc...), rear seats good for kids but tight for adults. Overall: I would recommend the Mach-e to anyone that asked me. You need to determine for yourself if the EV range and charging prices will work for your situation. It is by far the most comfortable and fun to drive car that I have ever owned after driving for 30+ years. If the Mach-e was an ICE, I would still recommend it. The EV aspect is just a cool add-on for me that makes the overall cost of ownership much better than an ICE car. Long distance and small road-trips have so far been easy. The DC fast charging network will be even better starting in spring 2024. I feel comfortable taking my Mach-e on any road trip using the built in mapping software and planning my charge stops to also be my restroom and eating stops. For me, there really is no substantial increase in time or inconvenience compared to travelling in an ICE car. If you do regular commuting and "around town" driving, the Mach-e is vastly superior to an ICE car. The home charging, especially in my location, makes the cost of ownership superior to any ICE and allows me to have a solid fun to drive car. Once all of the trial subscriptions expire, most can be replaced with apps available on my Android phone that connects wirelessly with Android Auto. This includes music streaming, mapping and charging stops, etc. The only subscription that can't be replaced by a phone is the BlueCruise handsfree cruise control. The BlueCruise is an initial 3yr trial that works only in certain areas. When it is available, I use it, and I love it. Still to be determined if I love it enough to subscribe in 3 years when the trial ends. Watch for dealer incentives and 0% loan rates to make the math of ownership work even better in your favor. Bottom line: Take it for a test drive. You'll probably love it and switch to your first EV too.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

My Mach E is twice as quiet as my Model 3 was and much smoother. The road noise is quieted by a stiff composite felt used for the wheel wells. It is roomer and larger than a Tesla for less price. I love the controls and screens so much more than the Tesla as they are similar to most cars.