Used Ford Mustang Mach-E for sale near Mantua, VA

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

Art was kind enough to set an appointment for me to have a tire checked out. They were thorough and fixed the problem.

This is an amazing car. The build quality of this car is amazing. I have never loved my car more than I love this car. I've owned the car for 5 months now and I have not been able to wipe the smile off of my face this whole time. I've noticed that most of the people who provide a negative review of this car have unusual expectations of the car, particularly as it relates to the car's range. It's also interesting to see how people's expectations change when buying an EV. Gasoline cars come with an advertised fuel economy and range that likely won't hit. But people in gas cars don't really care if they hit those numbers and they rarely, if ever, do. They just use those numbers to compare between vehicles. But then they buy an EV and expect to get every bit of range advertised. It's unfair to judge an EV differently than a gas car. If you spend time researching the car before you buy, you learn that EV range drops when the weather is cold. Research your car before you buy it. There's plenty of information available online in forums and on YouTube so that you can make an informed decision. That's what I did, so I knew going into it what to expect. If you do that, you won't be disappointed.

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

My Mach E is twice as quiet as my Model 3 was and much smoother. The road noise is quieted by a stiff composite felt used for the wheel wells. It is roomer and larger than a Tesla for less price. I love the controls and screens so much more than the Tesla as they are similar to most cars.

easy transaction great price fantastic service second vehicle purchased from them will use them again

I have been waiting for a really COOL all EV for five years. Traded in a 2018 Volt hybrid. I've looked at every EV out there and didn't find on that nocked my socks off. The new Cadillac Lyriq caught my attention. I went ahead and bought the Mach E and thought I would trade it in on the Lyriq in a couple of years. I really like my Mach E. It's fast, comfortable, quiet and looks great. The new Lyriq will have to be really great to get me to switch. W

Great car! Super fun to zip around the city. Do your self and get in a GT if you’re looking for an ev! Don’t sleep on it

I have owned it for 3 months now and gone 10,000 miles. I have driven it in Indiana, Illinois, Michigan, Ohio and Ontario. I have easily found charging stations and just line it up with lunch or dinner. Car has a few quirks but it is to be expected for the first EV model. Car rides beautifully and Blue Cruise is awesome (had a few times where it would make me keep the hands on the wheel when I didn't think it should). I haven't had range anxiety because most Targets, Meijers and Walmarts have fast charging. Almost all dealerships do as well. Ford is also sending a free Tesla converter which will just add to the availability of charging stations. My only drawbacks on the car so far is the back windshield is hard to keep clean and the windshield wiper is too small. I also wish the car recorded with all the cameras it has on it like the Teslas. Lastly, the plastic on the B Pillars look crazy with the oils from people's hands. Really hard to clean.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

Ford ticks a lot of the right boxes for this vehicle - excellent, quiet ride quality on rough roads. Fantastic hands-free self-driving on freeways. Phone-as-key with keypad on the door convenience. As a second family car (our other car takes gas) it's awesome - never having to go to the gas station with charging at home for 1/4 the cost per mile of gas is brilliant. I've driven most of the competitors and never have I been jealous of the other cars. Until they have the phone-as-key or hands free BlueCruise, I feel lucky to have the Mach-E. And yes, I think Ford and GM need to get better at naming cars. Mustang? Blazer? How did these decisions get approved?

GREG IS THE MAN!!! Drove 3 hours each way to do business with him because Koons price was the best and the customer service was A1 and second to none. A dealership near me wouldn't even send me a picture and Greg sent me not one but TWO custom videos. I would take the drive again for my next car.

Sales man Matt was great took care of me on the phone & as soon as I walked in the door very easy great experience

After 5K miles, my only desire is a smoother ride on rougher roads. Otherwise, my Premium AWD Extended Range Mach-E has everything I've wanted in a vehicle. Over 80% of the charging energy comes from our home solar panels. Ford allows you to set up this Mustang to match your driving preferences. By selecting Whisper mode with 1-Pedal driving turned off, our Mach-E drives like a "normal" car but has quiet, instant, intoxicating acceleration at all speeds. Its cargo capacity matches our 2019 Acura RDX, which is still our choice when destinations are over 5 hours away.

They get it fixed right the first time and usually in the timeframe frame predicted. They communicate well and treat me with great courtesy. They’ve even provided a loaner when they couldn’t get it done on time.

Very happy with everything. Really like the guy I work with. Love looking at the new cars in the show room. Would be nice to have a place to sit outside when it?s good weather

Had my car repaired at the body shop. Workmanship looks good as if nothing happened. Wendy was very professional & polite. She provided updates via text as well. A+

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)

My first EV. I was ready to purchase a Ford Edge (internal combustion engine or "ICE") until I test drove the Mach-e on a whim. The quiet and smooth ride, power, ergonomics, and battery range immediately hooked me. I went home and researched EV and Mach-e's for a few days until I was sure that an EV was the correct choice and would work for my situation as well, or better than, a combustion engine. The dealer allowed me to test drive a loaner Mach-e for an entire weekend. Model purchased: California Route 1. This model has the longest range battery of all of the current model Mach-e's (312 miles) and is AWD (dual-motor). The Rt 1 is only one trim line up from the bottom, so it does not have ALL of the options in a Premium or GT, but it is still very nicely equipped for my needs. Pros: Power, fun to drive, quiet, lots of tech and safety equipment, well equipped, comfortable, consistently get claimed range or better, ease of charging at home and on the road with public charging, low cost of ownership (my home electricity cost is lower than the national average), enough storage space in the rear hatch and front trunk ("frunk") for my needs. Cons: Some rattles from trim pieces that need to be addressed, not a fan of EVERYTHING being controlled by the large tablet screen, relatively high purchase price compared to ICE cars, still less range than ICE cars, subscriptions to continue with all of the initial included options (SiriusXM, mapping and route planning with charging stops, Blue-Cruise hands-free driving, etc...), rear seats good for kids but tight for adults. Overall: I would recommend the Mach-e to anyone that asked me. You need to determine for yourself if the EV range and charging prices will work for your situation. It is by far the most comfortable and fun to drive car that I have ever owned after driving for 30+ years. If the Mach-e was an ICE, I would still recommend it. The EV aspect is just a cool add-on for me that makes the overall cost of ownership much better than an ICE car. Long distance and small road-trips have so far been easy. The DC fast charging network will be even better starting in spring 2024. I feel comfortable taking my Mach-e on any road trip using the built in mapping software and planning my charge stops to also be my restroom and eating stops. For me, there really is no substantial increase in time or inconvenience compared to travelling in an ICE car. If you do regular commuting and "around town" driving, the Mach-e is vastly superior to an ICE car. The home charging, especially in my location, makes the cost of ownership superior to any ICE and allows me to have a solid fun to drive car. Once all of the trial subscriptions expire, most can be replaced with apps available on my Android phone that connects wirelessly with Android Auto. This includes music streaming, mapping and charging stops, etc. The only subscription that can't be replaced by a phone is the BlueCruise handsfree cruise control. The BlueCruise is an initial 3yr trial that works only in certain areas. When it is available, I use it, and I love it. Still to be determined if I love it enough to subscribe in 3 years when the trial ends. Watch for dealer incentives and 0% loan rates to make the math of ownership work even better in your favor. Bottom line: Take it for a test drive. You'll probably love it and switch to your first EV too.

After having just an awful experience to start my car search, I found Mike Zeller. He made it easy to get my new mach e and even understand how to use it! Made me feel like a customer and a friend. Gave me his personal mobile number and said “text me anytime!” Thanks Mike Z!

Special order took 10 months for build and delivery. Still very new. First time EV owner but so far very pleased. Only time will tell what the future holds.

Brandon Torrez was our sale Rep and he was awesome. We’re so grateful, he got us what we wanted & worked with our budget.

I add 2,000mi per month on my Mach-e hauling a full load of Musical equipment to far flung gigs within a 3 County rural mountainous area in all kinds of weather and my monthly charging cost has never exceeded $29! Wow! Love this SUV! Have never had an issue whatsoever in anyway and have found the ride & handling superb 👌 I've never had to commercially charge my Mach-e and have never returned home with less than 40% battery! This Ford technology is absolutely outstanding and to my opinion is by far ahead of most others. My Mach-e is the basic model SELECT with AWD and comfort option. I did not want the glass roof up in this far northern climate and have found my Mach-e very warm in cold and very cool in hot weather. Thank you Ford, for an awesome EV! 👌