New and used 2025 Ford Transit-250 cargo vans for sale near Hudson Oaks, TX

I waited while my car had oil changed, tires rotated, fluids added, and general inspection. Only a 2 hr wait! Nice waiting room with coffee or tea, TV, comfy upholstered chairs.

I enjoyed the car-buying process at this facility. Everyone, from the representative to the processing department, was great. I will recommend McDavid Fort Worth to anyone.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

I sold my car to this dealership. They gave me the best price, but more importantly, the service was just exceptional! Samantha and Graham are the best. I?ve never experienced such honesty, integrity, and compassion at a car dealership in my life. 10 stars if I could!

Great service all the way around. From looking and test driving to the actual buying process it was very smooth and seamless. They keep you updated throughout the entire process. We had a great salesman, his name was Siad.

Francisco was great. All in all, it was an easy transaction. I'll shop there again.