New and used 2025 Ford Transit-250 cargo vans for sale near Matthews, NC

Drove to Charlotte from Winston-Salem to look at a used Ford Escape that I ended up purchasing. Sales was informative but not pushy, which is always a plus.

I am SO HAPPY with my new Ford Escape Titanium Hybrid! My car is one of the branded title cars that Capital Ford offers. It had a SLIGHT problem that was corrected by a Ford technician before it reached Capital. It runs PERFECTLY now. I basically got a brand new beautiful car with a GIANT discount! When I was shopping, I contacted this dealership a couple of times regarding another branded Escape Hybrid. After some short conversations and emails, I had booked my one-way flight. My experience with Chris Hess (Capital Ford's internet sales manager) and the entire staff at Capital was nothing more than professional and polite. I booked a hotel and spent about a day and a half because I flew in from MD. So a few of the managers stopped to speak with me. After I decided on the Titanium Hybrid instead of the SE I was looking at Capital had me on the road by about 2pm. They treated me wonderfully, it is very likely Capital Ford will be our go to for the next vehicle purchase we make! Great job everyone, I am really pleased! This car is one of the nicest I have ever owned!

John and Matt have been great to work with .. Everyone was super friendly and helpful!

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.

The leasing process was a very easy process thanks to Angel in finance. Drew was easy to work with as well during the sales process.

Great dealer. Friendly and not pushy. Clean facility with many choices. I would highly recommend this dealership. They have made our shopping experience and purchase experience one to refer friends and family.

From the moment I walked in the door on Thursday and and left on Saturday afternoon with a new Ford 150 my experience nothing short of remarkable. Everyone I dealt with was cordial, personable, easy to talk to. I felt like they listened to what I had to say. I never once felt pressured or being led into a purchase. I would recommend Mark Ficken Ford to any of my friends or family who are in the market for a Ford. I would definitely purchase from them again.

Thank you JB Beam and team. It is never convenient to get your car service but you do make it as comfortable and productive as possile. That is GREATLY APPRECIATED.

It was easy to make an appointment. Very attentive associate on check in. Very nice facility while waiting. The service was completed quickly. Overall good experience.