New and used 2025 Ford Transit-350 for sale near Monroe, NC

This was one of the best car buying experiences. I was on a time crunch and the team worked diligently to get me out of there, and did not pressure me, they listened to what I was looking for and made it happen. There is also a restaurant in the dealership that has great food.

Jackson was extremely knowledgeable about the lightning, which made him stand out amongst all the other salesmen. He was patient, thorough, and made us feel comfortable buying this truck on a whim. He has also helped us even after the purchase to make sure all our concerns were addressed. Would highly recommend working with him.

Everyone here at the dealership were incredible! Very relaxed and personable, and made the buyer process simple. Such a wonderful change from other places that we visited, just Great people here!!

Cody was very professional and provided excellent service, explained what was needed and kept me updated. While I as in customer lounge another employee provided me with coffee. The job done was excellent.

Best costumer services around Alex and Kent were so helpful, kind and knowledgeable. They make you feel welcome the minute you walk in the door.

Overall great experience, did majority of the deal over the phone and was very painless and easy. Georgia was my sales lady and she was very friendly and did a great job.

The best service for my truck repair. Everybody made service their first priority. I was kept updated during the repair process. At the end I was given clear details of the repairs done and recommended for the future.

Overall my problem was solved. There was a third party involved (maintenance company)) that balked on paying for the repair. However, Lincoln took the responsibility to resolve the problem and repair my automobile. Kudos to Lincoln.

Was an easy process and no hassle. Hugh was great to work with and the team did a fantastic job getting me the facts before I got there .

Drove to Charlotte from Winston-Salem to look at a used Ford Escape that I ended up purchasing. Sales was informative but not pushy, which is always a plus.

I am SO HAPPY with my new Ford Escape Titanium Hybrid! My car is one of the branded title cars that Capital Ford offers. It had a SLIGHT problem that was corrected by a Ford technician before it reached Capital. It runs PERFECTLY now. I basically got a brand new beautiful car with a GIANT discount! When I was shopping, I contacted this dealership a couple of times regarding another branded Escape Hybrid. After some short conversations and emails, I had booked my one-way flight. My experience with Chris Hess (Capital Ford's internet sales manager) and the entire staff at Capital was nothing more than professional and polite. I booked a hotel and spent about a day and a half because I flew in from MD. So a few of the managers stopped to speak with me. After I decided on the Titanium Hybrid instead of the SE I was looking at Capital had me on the road by about 2pm. They treated me wonderfully, it is very likely Capital Ford will be our go to for the next vehicle purchase we make! Great job everyone, I am really pleased! This car is one of the nicest I have ever owned!

John and Matt have been great to work with .. Everyone was super friendly and helpful!

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.