Great Overall Experience
November 5, 2018
I saw the Ford Focus Electric online and thus started my new car journey which led me to requesting an online quote. I was immediately contacted by Bill Woods who offered any assistance that I may need. I put a lot of mileage on my vehicles due to my working and hour from home so trade in value and lost equity were big concerns for me. I saw the Chevy Volt on their website and thought that may be a better alternative even though I love my Fords. I was not interested in a hybrid and the car has to be visually appealing as well as energy and gas efficient. So several emails later after giving Bill my current vehicle stats, trade in estimate, lean payoff and my list of demands that would have to happen to make me purchase a new vehicle, we scheduled an appointment that Friday. Having a very realistic picture of where I was at in my current vehicle and then trying to purchase a new vehicle I went in with a casual "this probably won't happen" attitude. We drove the Volt and I was hooked so we started the process of trade in appraisal, bank financing and negotiating. Bill was running around checking on things and checking with finance and keeping me in the loop of every detail of the process. He was more excited at one point more than I was and told me he was confident the team would make it happen for me. After an exhausting fight I am sure for the finance team, Bill came back with a deal that was too perfect not to take so I took the deal. I almost hugged him. So Bill made all the arrangements with insurance, getting the car prepared and even went out to educate himself on my new electric car. The final loan paperwork and warranty review was a breeze and I got everything I wanted at the monthly payment I needed and I am an extremely happy camper thanks to Bill and the Preston Team.